Operations Analyst

About the role

The Business Compliance Specialist plays a vital role in supporting business compliance by ensuring audit readiness, documentation quality, and process adherence. Collaborating closely with business teams and the Quality Assurance Regulatory Affairs (QARA) department, this position aims to strengthen compliance controls, reduce risk, and improve audit readiness.

Responsibilities

• Conduct standard reviews of submitted compliance documentation to confirm adherence to internal procedures, documentation standards, and applicable regulatory expectations.
• Review project documentation, installation records, product-related documentation, training records, and supporting materials for completeness, accuracy, and audit readiness.
• Represent business operations in change-management discussions by providing operational supporting documentation updates and ensuring alignment with QARA guidance.
• Partner with QARA to prepare for internal and external audits by confirming records, training evidence, process documentation, and supporting materials are complete and organized.
• Maintain, organize, and update compliance-related records, checklists, process documents, meeting notes, action logs, and supporting documentation.
• Identify documentation gaps, process risks, control deficiencies, or compliance concerns and coordinate follow-up actions through closure with appropriate business owners.
• Collaborate with Project Operations, Project Managers, Order Management, Commercial Finance, Procurement, and technology partners to promote clear handoffs and consistent compliance practices.
• Provide updates on compliance review progress, backlog remediation activities, open risks, documentation gaps, issue resolution status, and audit-readiness actions.
• Support updates to work instructions, checklists, and training materials to improve consistency, reduce rework, and strengthen operational controls.

Requirements

• Degree in Business Administration, Quality Compliance, Operations, Healthcare Administration, Finance, Accounting, or a related field.
• Experience supporting business compliance, quality review, project operations, audit readiness, documentation control, or regulated business processes.
• Strong attention to detail with the ability to review records for completeness, consistency, and accuracy.
• Ability to define problems, identify practical solutions, and follow through to completion.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, Outlook, and Teams.
• Intermediate Excel skills, including XLookup, Sorting, Filtering Data, and Creating Pivot Tables.
• Clear written and verbal communication skills with the ability to work across multiple teams.
• Strong organizational skills and the ability to manage competing priorities and tight timelines.
• Comfort working with process documents, checklists, training records, audit evidence, and issue logs.
• Professional judgment, confidentiality, and the ability to escalate risks or gaps appropriately.

Work Environment

The role requires the worker to be onsite in Raleigh five days a week. The work environment emphasizes collaboration across multiple departments and teams, with a focus on maintaining compliance and audit readiness through organized documentation and consistent processes.

Job Type & Location

This is a Contract position based out of Raleigh, NC.

Pay

The pay range for this position is $25.00 - $27.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan (Pre-tax and Roth post-tax contributions available)
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Schedule

Fully onsite position in Raleigh, NC — five days per week.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.