Operations Administrative Coordinator - Gainesville Inland Port

About the role

Under the supervision of the Assistant Manager, the Operations Administrative Coordinator performs a variety of administrative duties related to container handling operations, payroll, and employee-related matters. Upholds the values of the GPA to promote Safety, Integrity, Respect, Community, Creativity and Opportunity. Promotes a safe work environment by participating in safety initiatives and reporting unsafe conditions and behaviors. Mission: To empower entrepreneurs, strengthen industries, sustain communities, and fortify families by relentlessly striving to accelerate global commerce.

Responsibilities

• Performs a variety of clerical duties such as filing, mail distribution, copying, answering the telephone, and processing shipping orders.
• Keeps time cards for hourly paid personnel, and maintains familiarity with policy relating to shift work, overtime, benefits, etc.
• Serves as the Customer Experience Center for the Gainesville Inland Port.
• Enters and facilitates orders into the NAVIS system and other terminal management systems based on a variety of customer requests.
• Verifies orders are complete with information before processing.
• Communicates verbal orders to yard operators and maintenance personnel.
• Processes service orders for billing submissions (dig moves, stack relocations, gate overtime, etc.).
• Adjusts computer inventory to reflect on-port changes, such as physical transfer, transfer of ownership, etc.
• Reports and corrects discrepancies between physical and computer inventory.
• Coordinates the movement of all containers within the Gainesville Inland Port.
• Performs error resolution on containers.
• Coordinates and Plans import/export/empty containers for efficient yard and rail operations.
• Performs detailed research and assists in testing new computer procedures and screens.
• Willing and capable to train other administrative personnel as needed.
• Performs other duties as assigned.
• Complies with all policies and standards.

Requirements

• Daily work assignment changes will be implemented at management's discretion; cross-training will be ongoing for assistance in such an event.
• Typing ability required.
• Some training in general office procedures necessary.
• Ability to handle fast pace/stress daily.
• Ability to quickly analyze problems and take initiative.
• Must be able to communicate professionally with customers and employees.
• Ability to work shift work, weekends, holidays, and overtime as required.
• Ability to learn to operate the GPA computer systems, as well as new technologies or other operating systems that may be required.
• Ability to interact and communicate effectively and professionally with the GPA staff on all levels of administration, including immediate supervisor, management, and peers.
• Experience: Familiarity with operations of shipping industry preferred.
• Education: High School Diploma or equivalent required; Bachelor's Degree in business or related field preferred.
• Licenses & Certifications: TWIC - Transportation Worker Identification Credential required upon hire; Valid state driver's license required upon hire.