Operations Administrative Coordinator

Position Summary

We are seeking a highly organized and detail-oriented Administrative Coordinator to support our Dedicated Operations team. This role is responsible for coordinating customer billing, processing driver payroll, providing administrative support to Sales and Operations leadership, and partnering with Accounts Receivable to resolve billing discrepancies.

• Processing accurate and timely billing for assigned dedicated customer accounts
• Preparing and processing weekly driver payroll for dedicated operations, ensuring accuracy and compliance with established deadlines
• Partnership with the Accounts Receivable team to research and resolve outstanding balances, invoice disputes, and other billing-related issues
• Providing administrative support to Sales Directors and Operations Directors, including reporting, documentation, correspondence, and special projects
• Maintaining accurate records and ensure data integrity across multiple systems
• Prioritizing multiple tasks while meeting critical payroll, billing, and operational deadlines
• Maintaining confidentiality when handling payroll, employee, and customer information
• Supporting additional departmental and administrative projects as assigned

Requirements

• A high school diploma or equivalent required; associate's degree or related administrative experience preferred
• Previous experience in administrative support, billing, payroll, transportation, logistics, or accounting is preferred
• Strong attention to detail with a high level of accuracy
• Excellent organizational and time management skills with the ability to manage multiple priorities
• Strong interpersonal, verbal, and written communication skills
• Excellent customer service and problem-solving abilities
• Proficiency in Microsoft Office Suite, including Excel, Outlook, and Word
• General understanding of business operations, accounting, and payroll principles
• Ability to follow established policies, procedures, and confidentiality standards

Qualifications

To be qualified for this position, you must possess the following:

• A high school diploma or equivalent required
• An associate's degree or related administrative experience preferred
• Previous experience in administrative support, billing, payroll, transportation, logistics, or accounting is preferred
• A strong attention to detail with a high level of accuracy
• Excellent organizational and time management skills with the ability to manage multiple priorities
• Strong interpersonal, verbal, and written communication skills
• Excellent customer service and problem-solving abilities
• Proficiency in Microsoft Office Suite, including Excel, Outlook, and Word
• A general understanding of business operations, accounting, and payroll principles
• The ability to follow established policies, procedures, and confidentiality standards