Operations Administrative Assistant
About the role
MGT is a leading provider of technology and advisory solutions serving state, local, and education government agencies (SLED) across the United States. Through client partnerships, MGT’s almost 1,200 employees impact communities for good by managing and securing critical networks, solving complex human capital and fiscal problems, elevating education systems, and advancing equity as a performance imperative.
Founded in 1975, MGT initiated an ambitious restart in 2016, broadening the solutions portfolio to provide the most specialized solutions, tackling the most mission-critical problems that live at the top of the public agency leadership agenda. MGT drives over 20% compound annual organic growth and utilizes programmatic mergers and acquisitions to grow capabilities, attract top talent, and accelerate growth scale.
Responsibilities
- Serve as the main receptionist and answer/route incoming calls to the appropriate office or employee
- Greet and assist customers, clients, vendors, and other visitors
- Maintain a clean, organized, and welcoming reception area and conference rooms
- Maintain and organize kitchens and training rooms
- Coordinate the use of company rental cars and vans
- Manage incoming and outgoing mail
- Schedule conference rooms, coordinate meetings, and arrange catering
- Maintain the MGT East-Central/Layer 3 corporate calendar
- Order, receive, and maintain office and kitchen supplies
- Assist with FedEx shipments and related logistics
- Serve as the liaison with Enterprise Rental for all branches, including reservations and monthly reporting
- Provide administrative support for company events and event planning
- Assist with reviewing Expensify reports and support company credit card reporting
- Perform other administrative duties as assigned
Requirements
- High School diploma or equivalent required
- Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
- Strong verbal and written communication skills
- Knowledge of administrative and clerical procedures and practices
- Ability to effectively operate and manage a multi-line telephone system
- Professional demeanor with a strong customer service orientation
- Excellent organizational skills and attention to detail
Work Environment
This position must be performed from the MGT office location in Norcross, GA (on-site), but the employee must reside within their assigned territory. The majority of customer interactions are conducted virtually using Microsoft Teams, Zoom, phone, and email. Periodic travel within the assigned territory is expected for customer meetings, strategic partner engagements, industry conferences, and business development activities.
Benefits
- Flexible paid time off
- 5% 401K matching program
- Equity opportunities
- Incentive and bonus programs
- Up to 16 weeks of paid parental leave
- Flexible spending accounts
- Full-health benefits with base employee coverage fully funded, comprising medical, dental, and vision coverage
- Life insurance
- Short and long-term disability coverage
- Income protection benefits