Operations Admin

Cash & Banking

• Complete cash and check reconciliation daily
• Complete ReSA (Sales Audit) activity daily
• Lead and support all bank deposits and baking needs
• Manage red bags and media handling
• Reconcile cash office profile register drawer

Administrative

• Manage associate spiff payouts
• Complete WHIRL inquiries as needed
• Support tax exempts and sales tax record needs
• Support the marketing exceptions process
• Support LP in credit dispute resolution
• Support resolution of escalated customer credit inquiries in partnership with credit services

Store Support

• Aid support team with support responsibilities, including BOPIS/curbside service, order fulfillment, wrap & pack, merchandise preparations for sales floor, markdowns, change requests, returns, and jewelry team support
• Provide backup to Sales Support Assistant and Service Concierge as needed

Qualifications

Prior retail experience preferred
High School Diploma, 4-year degree preferred
Excellent oral and written communication skills
Strong attention to detail