Operational Transformation Specialist

About Us

Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation’s top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation, and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs. It’s located in one of the world’s safest and most economically vibrant communities and is Orange County’s second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide.

The Division of Finance and Administration (DFA) provides services and support to over 50,000 students, faculty, and staff with the mission of advancing UCI's brilliant future and the vision of becoming world-class campus partners. DFA serves the university as planning partners, problem solvers, and solution providers—striving to make it as easy as possible for people to get the services they need, when they need them. The Accounting & Fiscal Services team ensures the integrity of UCI's financial reporting, enables effective and efficient campus financial processes and controls, manages contracts and grants funding at the post-award stage, and champions compliance with policies, laws, and regulations.

About the Role

Experienced professional who independently applies operational improvement, business process optimization, service delivery, governance, and performance management principles to resolve diverse and complex organizational challenges. Possesses broad knowledge of business operations, transaction processing, service delivery models, and institutional administrative functions. Analyzes issues of moderate to high complexity and develops practical solutions aligned with organizational priorities.

Responsibilities

• Apply operational improvement, business process optimization, service delivery, governance, and performance management principles to resolve organizational challenges.
• Analyze issues of moderate to high complexity and develop practical solutions aligned with organizational priorities.
• Support large-scale operational and service delivery initiatives.
• Work with diverse stakeholder groups, demonstrating strong verbal, written, and presentation skills.
• Independently manage multiple priorities and projects, meeting deadlines effectively.
• Analyze operational data to identify trends, risks, and opportunities for developing performance metrics and operational reporting.
• Demonstrate commitment to customer service and operational excellence.

Requirements

• Thorough knowledge of business and process analysis functions, administrative operations, and service delivery models.
• Knowledge of related areas of payroll, benefits, and human resources.
• Strong skills and knowledge of methodologies associated with analysis of processes and problems, and implementing process improvements and business process optimization methodologies.
• Experience supporting large-scale operational and service delivery initiatives.
• Demonstrated ability to work with diverse stakeholder groups.
• Self-motivated with the ability to work independently and as part of a team.
• Ability to learn effectively and meet deadlines.
• Problem-solving skills.
• Bachelor’s degree in a related field.
• A minimum of 3 years of experience in a related field.

Benefits

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks.

Pay

Salary range is listed separately (not specified in the provided content).

Conditions of Employment

• Compliance with background check and Live Scan.
• Employment misconduct disclosure requirement.
• Legal right to work in the United States.
• Adherence to vaccination policies.
• Compliance with smoking and tobacco policy.
• Drug-free environment.
• Additional conditions may apply, such as California Child Abuse and Neglect Reporting Act, E-Verify, and pre-placement health evaluation.