Operational Support Engineer I - Day Shift

About the role

We are seeking an Operational Support Engineer I to join our manufacturing team. A successful candidate will be primarily responsible for conducting process audits across manufacturing operations to ensure personnel adherence to established standards and procedures. This individual will play a critical role in identifying process gaps, performing root cause analysis, and implementing sustainable corrective actions that drive operational excellence.

Responsibilities

• Conduct regular, structured process audits on the manufacturing floor to verify that personnel are following documented standard operating procedures (SOPs) and work instructions.
• Observe and evaluate manufacturing processes against defined standards, flagging deviations and non-conformances in a timely manner.
• Identify process gaps and systemic deficiencies through audit findings and data analysis.
• Apply structured problem-solving methodologies (e.g., 5-Why, Fishbone/Ishikawa, 8D) to determine root causes of non-conformances.
• Collaborate cross-functionally with production, quality, and engineering teams to validate findings and develop corrective action plans.
• Monitor the effectiveness of implemented actions through follow-up audits and performance metrics.
• Support lean manufacturing and continuous improvement initiatives on the plant floor.
• Contribute to the development and revision of SOPs, work instructions, and training materials.

Qualifications

• Bachelor’s degree in engineering preferred.
• Entry-level; 0–2 years of relevant experience; Internship or co-op experience in a manufacturing environment is a plus.
• Strong analytical and problem-solving skills with attention to detail.
• Willingness to learn and drive change by identifying issues on a production floor.
• Ability to work independently and collaboratively in a fast-paced manufacturing environment.

Pay

The salary for this position is $70,000 to $80,000.

Schedule

The shift for this position is Monday to Friday, 6:00 am to 2:30 pm.