Operational Supervisor (Repair Center)

Operational Supervisor (Repair Center) Opportunity in California Ultimate Staffing Services is actively seeking an experienced Operational Supervisor to join their client's dynamic team in California. This role requires a dedicated professional with a strong background in managing repair center operations and a passion for leading and developing teams. Responsibilities Top 3 Priorities:Team supervision and leadershipRelevant industry experience within a repair shop, service center, manufacturing, or operations environmentStrong computer skills including CRM, ticketing systems, inventory management, reporting, and organizationKey Responsibilities:Supervise and support a team of 10-15 employees, including Receivers and Repair Technicians.Monitor daily operations within receiving and repair center stations.Track and prioritize work orders, repair tickets, and operational workflows.Coordinate activities with Testing Engineers and other cross-functional team members.Conduct daily meetings and communicate operational priorities.Monitor inventory control, tool organization, and asset tracking.Provide status updates and progress reports to internal stakeholders and requestors.Review productivity, workflow efficiency, and operational metrics.Ensure work orders are completed accurately and on time.Assist in building processes and improving operational efficiencies.Work Environment:Warehouse and repair center settingFast-paced environmentHigh volume operation handling approximately 50-100 work orders per weekCollaborative culture with strong interaction between operations, engineering, and repair teamsCommunication Breakdown:Approximately 30% customer/requestor updates and progress reportingApproximately 25% email communicationPrimary focus is operations, receiving, repair coordination, and supervisionMinimal traditional customer service (approximately 1%) Qualifications Required:Previous supervisory experienceExperience in a repair center, service center, manufacturing, warehouse, or operations environmentStrong organization and inventory control experienceExperience with work orders and ticketing systemsCRM experienceStrong computer proficiency and reporting skillsAbility to manage multiple priorities in a fast-paced environmentStrong communication and leadership skillsPreferred:Mandarin bilingual required (as they will be communicating with overseas team)Experience supervising technicians or repair personnelExperience working with inventory management systemsDegree preferred but not required Requirements Education requirement is High School. Work Hours Schedule: Friday, Saturday, Sunday, Monday, Tuesday. OFF Wednesday & Thursday.Hours: 8:00 AM - 5:00 PM Benefits Background and drug screen required. Additional Details Max Pay: $35 per hour.Min Pay: $30 per hour.Around 0% travel time.This job is a supervisor position. Desired Skills and Experience Strong background in operations management, warehouse operations, repair center supervision, inventory control, and service operations. Experienced leading teams of 10+ employees, managing work orders and ticketing systems, coordinating receiving and repair activities, and driving process improvements in fast-paced environments. Skilled in CRM systems, inventory management, Microsoft Excel, reporting and analytics, cross-functional collaboration, employee training, performance management, and supply chain/logistics operations. Suitable for a Mid-Senior Level leadership role. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.