Operational Specialist II

Full‑time position.

About the Role

Client Solution Architects (CSA) is currently seeking an Operational Specialist II to support a program in Norfolk, VA. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.

Responsibilities

• Joint Training Support and Planning: Lead the planning, coordination, and execution of joint training events in alignment with Joint and Service doctrine and combat service support requirements; apply functional area expertise across fire support, information operations, maritime, air, amphibious, and space warfare operations; develop comprehensive rotational event timelines, track milestones, and maintain schedule integrity from planning through execution.
• Exercise and Coordination: Establish and maintain working relationships with Observer/Trainers (OTs), operations personnel, and work‑cell augmentees; plan, develop, and refine the Master Scenario Events List (MSEL) with the Joint Exercise Control Group (JECG); develop and present operational briefs, doctrinal reports, orders, map overlays, and graphical symbology; produce After Action Reports (AAR) capturing observations, lessons learned, and recommendations.
• Simulation Systems Support: Provide expert support for federated modeling and simulation environments (JTLS, JLVC, JCATS, JOPES, and emerging applications); execute simulation special functions such as repositioning units and adjusting unit strength or supplies to support exercise control requirements.
• Instructional Design and Learning Technology: Design and develop complex, interactive web‑based and blended learning courseware applying Instructional Systems Design (ISD) principles for military training; administer Learning Management Systems (LMS) and provide Advanced Distributed Learning (ADL) support, ensuring compliance with applicable standards.

Requirements

• Active Top Secret clearance with SCI eligibility (TS/SCI) required.
• Education:
  • Associate’s degree + minimum 6 years experience; or
  • Bachelor’s degree + minimum 4 years experience; or
  • No degree + minimum 7 years warfighting operational experience.
• Operational experience in three or more areas of Operational Specialist I and demonstrated success in at least two of the following operational areas:
  • Joint training (minimum 4 years).
  • Knowledge of Joint and Service doctrine, combat service support, and related equipment.
  • Functional‑area training expertise (fire support, information operations, maritime, air, amphibious, theater ballistic missile, space warfare, etc.).
  • Development of rotational event timelines and deliverables.
  • After Action Report (AAR) production and procedures.
  • Relationship building with Observer/Trainers, Operations, and Work‑Cell Augmentees.
  • Brief development and problem‑resolution presentations.
  • Communications and information systems training.
  • Simulation system response‑cell functions, including unit repositioning, strength adjustments, and entity control.
  • Understanding of Joint Exercise Control Group (JECG) functions.
  • Master Scenario Events List (MSEL) planning and development.
  • Incorporation of special event functions (medical, legal, public).
  • Military and national‑level intelligence gathering and analysis (strongly preferred).
  • Joint Doctrine knowledge.
• Instructional Systems Design experience:
  • Design and development of interactive web‑based and blended learning courses.
  • At least 3 years developing complex interactive courseware.
  • At least 3 years with eLearning practices and technology strategies in a military training environment.
  • At least 3 years administering Learning Management Systems (LMS).
  • At least 3 years providing Advanced Distributed Learning (ADL) support.

Physical Requirements

• Sit for extended periods and work at a computer workstation.
• Use hands and fingers to operate keyboards, mice, and other input devices.
• Communicate effectively, both verbally and in writing.
• Vision abilities may include close vision, distance vision, depth perception, and the ability to adjust.
• Stand, walk, bend, or reach; access equipment located in data centers, offices, or under desks.
• Lift and/or move equipment weighing up to 25 pounds.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions, in accordance with the ADA.