Operational Risk Manager

About the role

The Operational Risk Manager supports the firm’s Enterprise Risk Management (ERM) program with a primary focus on operational risk. The role works closely with business and control partners across Investments, Client Services, Operations, Compliance, Legal, Finance, and Technology to identify, assess, and manage risks that could impact the firm’s operations, strategy, and regulatory obligations.

Responsibilities

• Support the execution and ongoing enhancement of the firm’s enterprise and operational risk management practices, including operational risk assessments, issue management, change risk review, and third-party risk oversight.
• Support the incident and issue management process, including root cause analysis, remediation tracking, trend analysis, and reporting to senior management.
• Conduct top-down, bottom-up and targeted risk assessments, evaluating inherent risks, control effectiveness, and residual risk across business activities.
• Conduct operational change risk reviews for strategic initiatives, technology implementations, and business process changes.
• Aid in the development and monitoring of risk appetite metrics, key risk indicators (KRIs), and emerging risk themes.
• Prepare risk reporting and dashboards for senior leadership and Board-level committees, providing data-driven insights and thematic analysis.
• Partner with business units to strengthen the control environment and embed risk management into strategic initiatives and operational processes.
• Support coordination of risk assurance activities, including third-party assurance reviews (e.g., SOC reports) and control assessments (e.g., SOX).

Requirements

5-8 years of experience in enterprise, operational, change or third-party risk management, and/or auditing within the financial services (asset management experience preferred).

Experience facilitating risk assessments, issue management programs and/or operational risk analysis.

Familiarity with third-party assurance frameworks (e.g., SOC, SOX, NIST, COSO, ISO standards).

Ability to synthesize complex information and communicate clearly to diverse audiences.

Excellent written, verbal, and presentation skills, with experience preparing materials for senior leadership.

Experience working with Governance, Risk, and Compliance (GRC) platforms is a plus.

A team-oriented approach with the ability to influence and partner effectively across functions, combined with the ability to work independently and drive initiatives to completion.

Strong organizational skills and attention to detail.

Bachelor’s degree required; relevant certifications (e.g., CRISC, FRM, CISA, CIA, CPA) a plus.

Qualifications

Intellectually curious, collaborative, and comfortable working across functions to analyze complex issues and communicate risk insights to stakeholders at all levels, including senior leadership and governance committees.

Skills

Knowledge of financial services and asset management industry.

Experience in risk management and compliance.

Strong analytical and problem-solving skills.

Effective communication and interpersonal skills.

Benefits

Annual base salary for this role is $135,000 - $160,000. Salary is estimated for this role. Actual pay may be different.

Discretionary Bonus: Role may be eligible to receive an annual discretionary bonus.

Lord Abbett is committed to offering a competitive total rewards package to all eligible employees. Offerings include competitive total compensation, retirement plans, competitive health and well-being plans.