Operational Risk Manager

About the role

Provide independent Operational Risk oversight, review, and challenge over CIB third‑party risk management activities, with a focus on the effective execution of 1LOD responsibilities and alignment with applicable policies, procedures, and risk appetite expectations. Partner with CIB Central teams and other stakeholders on third‑party risk initiatives, including governance enhancements, control improvements, remediation programs, data quality improvements, and regulatory or audit‑driven deliverables. Execute BAU Operational Risk check‑and‑challenge activities, including review of risk assessments, control results, incidents, issues, action plans, metrics, and governance materials, ensuring that risks are clearly articulated, appropriately assessed, and escalated where required.

Responsibilities

• Partner with CIB Central teams and other stakeholders on third‑party risk initiatives, such as governance enhancements and control improvements.
• Lead remediation programs and data‑quality improvement efforts.
• Deliver regulatory or audit‑driven deliverables related to third‑party risk.
• Execute BAU Operational Risk check‑and‑challenge activities, reviewing risk assessments, control results, incidents, issues, action plans, metrics, and governance materials.
• Articulate, assess, and appropriately escalate identified risks.

Requirements

• Strong understanding of operational risk management, third‑party risk management, outsourcing governance, control frameworks, and the three lines of defence model within a financial services environment.
• Excellent analytical, communication, and stakeholder‑management skills, with the ability to provide effective challenge, influence outcomes, and explain risk and control matters clearly to senior and working‑level stakeholders.
• Experience reviewing or overseeing third‑party lifecycle activities, including inherent risk assessment, due diligence, contractual controls, ongoing monitoring, concentration risk, exit strategy, and issue remediation.
• Ability to assess design and operating effectiveness of controls, identify control gaps, challenge risk ratings, and evaluate adequacy of action plans and closure evidence.
• Experience preparing, reviewing, and challenging management information, committee materials, risk‑appetite metrics, issue tracking, and senior‑management updates.
• Knowledge of regulatory expectations (e.g., US Interagency Third‑Party Risk Management Guidance), audit practices, and evidence standards relevant to third‑party, outsourcing, operational resilience, and operational risk management.

Business / IT Skills

• Operational Risk Management
• Third‑Party Risk Management
• Outsourcing Governance
• Risk and Control Assessment
• Governance, Reporting and Escalation
• Issue and Action Plan Management
• Data Quality and Risk Metrics

Behavioural Skills

• Creativity & Innovation / Problem Solving
• Adaptability
• Ability to Deliver / Results Driven
• Ability to Collaborate / Teamwork

Transversal Skills

• Analytical ability
• Ability to develop and leverage networks
• Ability to understand, explain, and support change
• Ability to manage a project
• Ability to develop and adapt a process
• Ability to conduct a negotiation

Pay

$75‑80 per hour (W2)

Schedule

Hybrid work arrangement based in Jersey City, NJ