Operational Resilience Engineer

About the role

The Operational Resilience Engineer supports Cboe Technology and Operations by owning and evolving the systems, automations, and processes that underpin operational risk control. This role focuses on independent delivery of end-to-end engineering solutions that make Cboe's operational environment faster, smarter, and more resilient.

Responsibilities

• Building end-to-end automations that streamline incident lifecycle management, from detection through Learning Review and post-incident action tracking
• Integrating operational systems to enable real-time data flow across incident, change, and compliance platforms
• Developing AI-assisted workflows to enrich incidents, surface risk signals, and accelerate decision-making
• Automating change management processes including risk scoring and compliance evidence collection
• Creating policy validation pipelines and maintaining operational documentation and procedures
• Delivering self-service tooling that empowers Technology and Operations staff to act independently
• Driving continuous improvement in operational metrics through instrumentation and observability

Requirements

• Knowledge in one or more critical operational risk control processes — such as incident management, BCP/DR, change management, capacity planning, or asset management
• Strong engineering capabilities including APIs, cloud automation, CI/CD, event-driven architecture, workflow orchestration, and observability tooling

Qualifications

• Minimum 2 years of demonstrated computer science, computer networking, and/or computer infrastructure related experience
• Bachelor’s degree in Project Management, Computer Science, Software Engineering, Math, Business, Financial Services, or a related discipline

Skills

• Excellent written and verbal communications skills
• Demonstrated ability to write in explanatory and procedural styles for multiple audiences
• Ability to effectively lead meetings in a technical setting among multiple stakeholders with varied backgrounds and viewpoints
• Strong troubleshooting and problem-solving skills
• Ability to work well under pressure

Benefits

• Fair and competitive salary and incentive compensation packages with an upside for overachievement
• Generous paid time off, including vacation, personal days, sick days and annual community service days
• Health, dental and vision benefits, including access to telemedicine and mental health services
• 2:1 401(k) match, up to 8% match immediately upon hire
• Discounted Employee Stock Purchase Plan
• Tax Savings Accounts for health, dependent and transportation
• Employee referral bonus program
• Volunteer opportunities to help you give back to your communities

Pay

The anticipated base salary range for this role is $80,750-$104,500, with actual compensation determined by job-related factors such as skills, relevant experience, education, internal alignment, and location.

Schedule

This role follows a four day in office work model.