Sr. Operations Resilience Engineer

About the role

The Senior Operational Resilience Engineer supports Cboe Technology and Operations by owning and evolving the systems, automations, and processes that underpin operational risk control. This role goes beyond building and delivering automations — it focuses on established ownership of operational resilience domains and serves as a credible, authoritative interface to regulators, auditors, and external stakeholders.

Responsibilities

• Independently owning meaningful components of operational resilience platforms, systems, or delivery workstreams
• Designing, building, and maintaining end-to-end automations with minimal guidance that streamline incident lifecycle management, from detection through Learning Review and post-incident action tracking
• Representing related operational control functions directly to regulators and auditors; supporting examinations, audits, and regulatory inquiries with confidence and authority
• Leading evidence collection and audit readiness activities within owned domains
• Contributing to the development and maintenance of control documentation, runbooks, and regulatory attestation packages
• Integrating operational systems to enable real-time data flow across incident, change, and compliance platforms
• Developing AI-assisted workflows to enrich incidents, surface risk signals, and accelerate decision-making
• Identifying opportunities to improve operational practices, processes, and standards
• Providing guidance and mentorship to more junior team members
• Driving continuous improvement in operational metrics through instrumentation and observability

Requirements

Absent specific details, there are no listed requirements for this role.

Qualifications

• Demonstrated excellent written and verbal communication skills including a demonstrated ability to write in explanatory and procedural styles for multiple audiences
• The ability to effectively lead meetings in technical settings among multiple stakeholders with varied backgrounds and viewpoints
• Strong troubleshooting and problem-solving skills
• The ability to work well under pressure

Skills

• Expert-level knowledge in one or more regulatory and operational resiliency frameworks — such as NIST, FFIEC, SOC2, DORA, Reg SCI, CFTC System Safeguards, or PCI DSS
• Expert-level knowledge of one or more critical operational risk control processes, including incident management, BCP/DR, or change management
• Strong engineering capabilities including APIs and systems integration, cloud automation, CI/CD, event-driven architecture, workflow orchestration, observability tooling, and scripting proficiency in Python, PowerShell, or equivalent

Benefits and Perks

At Cboe Global Markets, we value the total wellbeing of our people – including health, financial, personal and social wellness. We believe standard benefits like health insurance and fair pay are a given at any organization. Still, you should know we offer:

• Fair and competitive salary and incentive compensation packages with an upside for overachievement
• Generous paid time off, including vacation, personal days, sick days and annual community service days
• Health, dental and vision benefits, including access to telemedicine and mental health services
• 2:1 401(k) match, up to 8% match immediately upon hire
• Discounted Employee Stock Purchase Plan Tax Savings Accounts for health, dependent and transportation
• Employee referral bonus program
• Volunteer opportunities to help you give back to your communities

Some of our associates’ favorite benefits and perks include:

• Complimentary lunch, snacks and coffee in any Cboe office
• Paid Tuition assistance and education opportunities
• Generous charitable giving company match
• Paid parental leave and fertility benefits
• On-site gyms and discounts to other fitness centers

Pay

The anticipated base salary range for this role is $102,000-$132,000, with actual compensation determined by job-related factors such as skills, relevant experience, education, internal alignment, and location.

Schedule

This role follows a four day in office work model.