Operational Readiness Manager (ORM)
TheCorporate · Brooklyn, NY · 3 wk ago
On-siteManagementContract
About the role
Location: MTA Headquarters, 2 Broadway, New York, NY (On‑Site). Duration: 5 Year. Interview mode: Phone then Video.
Responsibilities
- Develop a comprehensive operational readiness and transformation plan for DOS; define organizational changes required to support centralized CBTC operations and maintenance; and identify gaps in skills, processes, and resources to propose workable solutions.
- Supervise the execution of the transformation plan, ensuring milestones are met; coordinate with internal stakeholders to implement new workflows, systems, and procedures; and monitor progress and adjust strategies as needed.
- Engage with senior leadership and multiple MTA departments (Operations, Maintenance, IT, Finance, Procurement, Training) to identify resources and funding for readiness initiatives, ensuring alignment with broader MTA strategic objectives.
- Build strong relationships across key MTA divisions (Operations, Signals & Train Control, Safety, Workforce Development, and Capital Programs); communicate changes and readiness requirements to leadership and frontline staff; and facilitate workshops and training sessions.
- Ensure all operational readiness activities comply with MTA standards and safety regulations, integrating readiness planning into program governance and reporting frameworks.
- Capture lessons learned, refine readiness strategies for future modernization efforts, and promote a culture of adaptability and continuous improvement within DOS.
Requirements
- Bachelor’s degree in Transportation Management, Engineering, or related field.
- Extensive experience in transit operations and maintenance, preferably in a large urban rail system.
- Proven ability to lead organizational change and implement transformation initiatives.
- Strong understanding of CBTC systems and their operational implications.
- Demonstrated ability to coordinate across a large, multi‑layered organization.
- Excellent communication and stakeholder management skills.
Skills
- Operational strategy and transformation leadership
- Transit operations and maintenance expertise
- Change management and organizational development
- Stakeholder collaboration across broad organizational structures
- Governance and compliance adherence
- Continuous improvement
- Management
- Operations
- Maintenance
- Operational readiness
Schedule
Monday through Friday, 9:00 AM – 5:00 PM (weekend work may be required as necessary).