Operational Readiness Manager - MTA

Responsibilities

• Lead operational readiness and organizational transformation efforts to prepare subway operations and maintenance teams for the transition from conventional signal systems to Communications-Based Train Control (CBTC) technology.
• Develop and implement comprehensive operational readiness and transformation strategies.
• Assess operational, maintenance, staffing, process, and resource gaps associated with CBTC implementation.
• Lead readiness activities and coordinate the development of new workflows, procedures, and processes.
• Partner with MTA leadership and departments to align readiness objectives, resources, and funding needs.
• Communicate operational changes and readiness requirements to leadership, management, and frontline personnel.
• Facilitate workshops, training, and organizational awareness activities.
• Integrate readiness initiatives into program governance, reporting, and continuous improvement efforts.
• Document lessons learned and continuously refine readiness strategies throughout implementation.

Requirements

• Bachelor’s degree required.
• Extensive experience in transit operations and maintenance, preferably within a large urban rail system.
• Experience leading organizational change management, operational readiness, or transformation initiatives.
• Strong understanding of CBTC systems and their operational impacts.
• Ability to effectively coordinate across large, complex organizations.
• Excellent communication, stakeholder management, and facilitation skills.

Pay

The anticipated compensation range for this position is between $85‑$110/hr. Final compensation will be determined based on experience, qualifications, education, certifications, skills, and work location.

Benefits

• Competitive salary
• 401(k)-retirement savings plan with employer match
• Health, dental, life and vision insurance
• Flexible paid time off
• FSA/Transit benefits
• Bonus incentives
• Professional growth
• Potential profit-sharing opportunities

About Techno

Around for 25 years, Techno Consult Engineering, PC (Techno) is a rapidly growing engineering and construction management firm shaping the future of infrastructure across the Northeast and Mid-Atlantic. We deliver impactful water/wastewater, transportation, and public works projects for clients including NYCDDC, NYCDEP, and the Port Authority of NY & NJ. With offices in New York City, Princeton, Massachusetts, Washington, D.C., and Baltimore, we combine technical expertise, a commitment to quality, and strong client partnerships to deliver innovative solutions and build resilient communities.