Operational Loss Risk Execution Lead

Essential Duties And Responsibilities

• Establish and drive operational routines to ensure loss events are appropriately identified and assigned.
• Serve as an escalation point for Business Unit stakeholders to ensure timely, complete collection of required loss event information.
• Ensure maintenance of contact matrices and relationships for key partners across Business Units and Corporate Functions.
• Oversee loss event evaluations in alignment with enterprise procedures, including ensuring consistent event classification, financial impact capture, and causal factor documentation.
• Maintain accuracy and completeness of data elements within the system of record (e.g., Archer) in accordance with established Service Level Agreements (SLAs).
• Establish internal ECCO procedures and guidance in accordance with enterprise operational risk management policy requirements.
• Monitor loss event risk management lifecycle progress, identify data gaps or delays, and ensure follow-up with stakeholders to ensure timely completion.
• Resolve issues related to incomplete information, delays, or challenges in the loss event risk management execution lifecycle as appropriate.
• Manage relationships with second line of defense risk partners to ensure requirements are met for material loss events.
• Establish performance indicators and quality review processes to ensure completeness, accuracy, and consistency of loss event records.
• Support training and onboarding of new teammates and establishment of best practices across the team.

Qualifications

• Bachelor’s degree in Business, Finance, or related field, or equivalent education and experience.
• 7+ years of experience in operational risk, loss event management, audit, or related functions.
• Strong expertise in operational risk frameworks, including Internal and External Loss Event processes.
• Demonstrated ability to manage complex portfolios and resolve high-impact issues.
• Strong leadership, communication, and stakeholder management skills.
• Ability to apply judgment in complex and ambiguous situations while maintaining adherence to procedures.
• Strong analytical, problem-solving, and data quality management skills.
• Proficiency in Microsoft Office and risk management systems (e.g., Archer).

General Description of Available Benefits

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work