Operational Excellence Manager

Location: Work From Home, XX - Home Office, United States.

About the role

The Operational Excellence Manager is responsible for developing and executing the operational excellence roadmap across assigned business units to drive sustainable improvements in safety, quality, delivery, cost, and customer satisfaction. This role serves as a strategic partner to operational leadership, leading continuous improvement initiatives, building organizational capability, and fostering a culture of accountability, standardized processes, and performance excellence. The Operational Excellence Manager drives measurable business results through Lean, Six Sigma, project management, and change leadership methodologies. This position collaborates closely with operations, supply chain, quality, engineering, and site leadership teams to identify opportunities, eliminate waste, optimize processes, and deliver operational and financial improvements aligned with business objectives. This is an onsite position and can be located at either Stafford, TX, Medina, OH, Richburg, SC, or Brentwood, NH.

Responsibilities

• Strategic Leadership
  • Develop and execute the operational excellence strategy and roadmap aligned with business objectives and growth plans.
  • Partner with site and functional leaders to establish annual operational improvement priorities, targets, and performance metrics.
  • Drive a culture of continuous improvement, accountability, and operational discipline across all levels of the organization.
  • Translate strategic objectives into actionable initiatives that deliver measurable operational and financial results.
  • Champion change management efforts to ensure successful adoption and sustainment of process improvements.
• Continuous Improvement & Lean Transformation
  • Lead enterprise-wide Lean, Six Sigma, and continuous improvement initiatives focused on safety, quality, productivity, cost reduction, delivery performance, and customer experience.
  • Facilitate Kaizen events, value stream mapping activities, root-cause analysis, and problem-solving workshops.
  • Establish and maintain standardized improvement methodologies, tools, governance processes, and reporting mechanisms.
  • Identify and remove systemic barriers impacting operational performance.
  • Ensure sustainability of improvements through robust control plans, auditing processes, and performance reviews.
• Operational Performance Management
  • Analyze operational performance data to identify trends, opportunities, and risks.
  • Develop dashboards, KPIs, and management operating systems that drive visibility, accountability, and decision-making.
  • Partner with site leadership to improve key performance indicators including:
    • Safety performance