Operational Assistant Store Leader

Core values alignment

• Curious — ask questions, find and solve problems
• Passionate — care deeply about the brand, team, and customers
• Do it Right — take pride in accuracy and credibility
• Service — put others above ourselves

Key Responsibilities

• Store administrator of the store’s applicant tracking system; recruit, interview, and hire top talent in a timely manner.
• Create schedules, approve time sheets, and approve absences. All inventory received following ATF and company policies. Receiving area neat clean and organized.
• Coordination with Product on Purchase Order issues or inventory concerns
• Store Supplies ordering to support ongoing business
• Ensure ATF compliance and all internal policies regarding the selling and handling of firearms are strictly adhered to always
• 4473 next day audits are completed
• Manage store compliance programs including third and fourth checks of 4473 forms, form filing system, corrections, and customer contacts
• Manage weekly serial audits, and any additional product cycle counts
• Facilitate all firearm transfers
• Manage all visual standards in the store, including merchandise presentation, back stock, signage, lighting, and general maintenance
• Affiliate with the production and setup of all event marketing materials
• Open and Closing the Store; register counts, locking/unlocking of store as scheduled
• Responsible for safe counts and deposits

Desired Skills & Experience

• Minimum of 2 or more years of retail sales experience
• ATF form 4473 experience is desired but not necessary
• Availability to work a flexible schedule and hours necessary to open and/or close the store including nights, weekends and holidays
• Strong proficiency with Microsoft Office (Word, Excel, Outlook), inventory management systems and POS systems
• Strong communication skills (verbal & written) including strong relationship building skills
• Communicate with customers to ensure that they are satisfied and that their needs are being met
• Participate in performance management by creating, documenting, and reporting on performance and incentive goals