Operating Room Liaison II

About the role

Position Summary Coordination and oversight of instrument readiness in the Operating Room and Sterile Processing Department (SPD) to facilitate efficient case flow. Responsible for overseeing and/or assisting in projects and process improvement initiatives in compliance with contractual obligations. Promotes Customer service/satisfaction through resolution of OR/SPD issues within the facility. Perform duties in accordance with hospital, TJC, AORN, AAMI and other appropriate policies and procedures. Provides oversight to projects and assists in new hire orientation and training. Uses developed skills and practical knowledge to perform scheduled and unscheduled tasks independently.

Responsibilities

• Assessments/Analysis Assist in performing strategic and operational assessments in the operating room, sterile processing, and surgical support areas
• Conducts monthly monitoring and quarterly KPI reports to ensure service delivery efforts are meeting operational goals and contractual agreements
• OR/SPD Process Improvement Demonstrates understanding of Operating Room and Sterile Processing Department processes
• Supports the development and execution of process improvement plans based on results of monthly KPI data
• Aids the OR and SPD leadership on preference card creation and/or management to ensure accuracy of surgical case pull
• Collaborates with OR/SPD leadership to identify surgical instrumentation related to tray additions and reconfigurations, building surgeon’s specialty sets, etc
• Project Work Support OpFlow or similar tray rationalization and optimization projects
• Support SPM count sheet reconciliation and data projects as required
• Oversight Able to assist in managing, training, and implementation of STERIS engagement deliverables in a contracted facility
• Participates and assists in new STERIS IPS employee orientation, on the job training, in-service education and STERIS IPS or facility quality assurance programs when needed
• Operations Provides Operating Room (O.R.) staff support in preparing the O.R. suite for surgery by verifying instrument trays are available prior to case start times
• Identifies instrument related issues and provides real time solutions to ensure procedure continuity
• Keeps track of surgical case flow during the day, monitor instrument needs, and notify SPD personnel in advance of any possible additional/emergent instrumentation needs
• Must be able to resolve issues or offer alternatives when necessary
• Perform daily required audits of KPI data to include:Case cart auditsRoom Visits for identification of OR FrictionsPost Case Cart AuditsTray Audits
• Performs KPI data analysis to identify trends and operational issues within the operating rooms and SPD
• Coordinates the planning and communication of priority instrument turnarounds
• Help communicate to the surgical team