Jobs · Business Development · Ohio

Operating Partner- Stw/Cply

National Fitness Partners · Stow, OH · Yesterday
On-siteBusiness Development$75k/yrFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. No Job ID etc. Remove boilerplate. Must preserve all substantive info. We need to parse the posting. Content: - Full-Time. Salaried. Starting salary is $75k with additional earning opportunities. - Schedule: Monday-Friday: 8:00am to 5:00pm, with availability as needed in the evenings and weekends, for emergencies. - At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience. We Are Accountable – Self-starters who pursue excellence. We Are Driven – Problem solvers who deliver results. We Are Passionate – Positive energy with a real desire to help others. We Are Ambitious – Always learning and growing toward success. We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team! - Operating Partner Benefits Growth Opportunities over 90% of our management team started as an entry level team member!PTO for all employees401K Retirement Fund (Employer match up to 4%!)Health Insurance Options including Health, Dental, Vision, family life insurance, and moreBasic Life Insurance & Short-Term Disability I00% Company Paid!Employee Assistance ProgramFree employee Black Card Membership - Job Summary The Operating Partner is responsible for driving operational excellence, revenue growth, and brand consistency across 1–3 National Fitness Partners locations. This position ensures the highest standards of cleanliness, compliance, and member experience while leading teams to exceed key performance indicators (KPIs) and achieve company goals. The Operating Partner is both a strategic and hands-on leader, certified to repair Life Fitness/ Matrix equipment and hold a Fitness Trainer Certification to model best practices in fitness and member engagement. - Key Responsibilities (list) - Team Development & Leadership (list) - Brand Excellence & Member Experience (list) - Safety, Compliance, & Equipment Maintenance (list) - Financial Management (list) - Additional Responsibilities (list) We need to produce sections: About the role (maybe from Job Summary and intro?), Responsibilities (maybe combine all responsibilities), Requirements/Qualifications/Skills (maybe none explicit? There's certification to repair Life Fitness/Matrix equipment and hold a Fitness Trainer Certification. Also maybe "certified to repair Life Fitness/Matrix equipment and hold a Fitness Trainer Certification". That's a qualification/skill. Also maybe "strategic and hands-on leader". But we need to include sections only if real specific content. We have qualifications: certification to repair Life Fitness/Matrix equipment; Fitness Trainer Certification. Also maybe "certified to repair Life Fitness/Matrix equipment and hold a Fitness Trainer Certification". That's a qualification. Also maybe "strategic and hands-on leader" is more skill. We have Benefits: list of benefits: Growth Opportunities over 90% of management started as entry level; PTO for all employees; 401K Retirement Fund (Employer match up to 4%); Health Insurance Options including Health, Dental, Vision, family life insurance, and more; Basic Life Insurance & Short-Term Disability 100% Company Paid!; Employee Assistance Program; Free employee Black Card Membership. Pay: Starting salary $75k with additional earning opportunities. Schedule: Monday-Friday 8am-5pm, with availability as needed evenings/weekends for emergencies. We need to output sections: About the role (maybe from Job Summary and intro about company). Responsibilities (maybe combine all responsibilities bullet lists). Qualifications (certifications). Skills maybe not needed if we have qualifications. Benefits. Pay. Schedule. We must not create sections with filler like "not specified". So only include those with content. We need to use

for each section heading. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We must not repeat job title as heading. No Job ID. We must output only HTML fragment. Let's craft. First, maybe an

    About the role

    with paragraph containing the introductory description: "At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience. We Are Accountable – Self-starters who pursue excellence. We Are Driven – Problem solvers who deliver results. We Are Passionate – Positive energy with a real desire to help others. We Are Ambitious – Always learning and growing toward success. We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!" plus maybe the Job Summary paragraph. We can combine. Then

    Responsibilities

    with
      containing all responsibility bullet points. Need to extract bullet points from the sections: Key Responsibilities, Team Development & Leadership, Brand Excellence & Member Experience, Safety, Compliance, & Equipment Maintenance, Financial Management, Additional Responsibilities. Let's list them: From Key Responsibilities: - Partner with the Regional Director to formulate and implement strategic plans that achieve revenue and operational goals at the club level. - Work closely with the Regional Director to ensure clubs operate in alignment with approved expense budgets and financial targets. - Maintain consistent focus on KPIs including closing %, Black Card %, secondary billing, PE@PF utilization, and YoY Black Card Membership growth. - Maintain at least a passing Club BER inspection score monthly, demonstrating adherence to operational excellence and brand standards. - Monitor daily performance metrics and coach staff to meet or exceed NFP standards for revenue, service delivery, and compliance. Team Development & Leadership: - Hire, train, and develop competent, motivated team members focused on delivering the Ultimate Member Experience. - Decrease club turnover through intentional leadership, coaching, and recognition. - Conduct One-on-Ones regularly, setting clear development goals and measurable objectives for all staff. - Model Servant Leadership through daily interactions, setting the tone for professionalism, teamwork, and accountability. - Hold staff accountable to policies, procedures, and performance expectations, providing timely and constructive feedback. Brand Excellence & Member Experience: - Ensure clubs reflect the Planet Fitness brand promise through exceptional cleanliness, friendliness, and consistency in service. - Personally model and monitor front desk activities, including info call scripting, giving engaging member tours, enrolling or managing memberships via DataTrak, and resolving member issues courteously and promptly. - Maintain immaculate club cleanliness, ensuring all areas meet NFP and Planet Fitness standards at all times. - Drive a culture of Raving Fans by ensuring every member feels welcome, valued, and supported. - Oversee marketing initiatives, ensuring staff are fully trained and actively promoting all campaigns and promotions. Safety, Compliance, & Equipment Maintenance: - Ensure all clubs maintain strict compliance with OSHA, ADA, and company safety standards. - Actively promote and maintain a safe and healthy club environment for members and staff. - Respond to and report all member or employee accidents promptly and accurately using NFP protocols. - Certified by Life Fitness/Matrix to perform and oversee basic equipment repairs and maintenance, minimizing downtime and ensuring equipment reliability. - Ensure accurate documentation and timely resolution of safety and maintenance issues. Financial Management: - Ensure payroll hours remain within budgeted allotments through strategic scheduling and active management of labor costs. - Approve staff timecards prior to payroll deadlines, ensuring accuracy and compliance with timekeeping policies. - Support the Regional Director in achieving cost control and profit margin objectives across all assigned clubs. Additional Responsibilities: - Provide back-up coverage and operational support for staff when necessary. - Lead by example in all aspects of operations, demonstrating integrity, professionalism, and a deep commitment to NFP’s Core Values: Accountable, Driven, Passionate, Ambitious. - Participate in company-wide initiatives, meetings, and trainings as required. - Other duties as assigned. Now Qualifications: certification to repair Life Fitness/Matrix equipment and hold a Fitness Trainer Certification. Also maybe "strategic and hands-on leader" but that's more skill. We'll put qualifications as those certifications. Skills maybe not needed. Benefits: list as above. Pay: Starting salary $75k with additional earning opportunities. Schedule: Monday-Friday: 8:00am to 5:00pm, with availability as needed in the evenings and weekends, for emergencies. Now produce HTML. We must not include any extra text outside HTML. Let's craft:

      About the role

      At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience. We Are Accountable – Self-starters who pursue excellence. We Are Driven – Problem solvers who deliver results. We Are Passionate – Positive energy with a real desire to help others. We Are Ambitious – Always learning and growing toward success. We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team! The Operating Partner is responsible for driving operational excellence, revenue growth, and brand consistency across 1–3 National Fitness Partners locations. This position ensures the highest standards of cleanliness, compliance, and member experience while leading teams to exceed key performance indicators (KPIs) and achieve company goals. The Operating Partner is both a strategic and hands-on leader, certified to repair Life Fitness/ Matrix equipment and hold a Fitness Trainer Certification to model best practices in fitness and member engagement.

      Responsibilities

      • Partner with the Regional Director to formulate and implement strategic plans that achieve revenue and operational goals at the club level.
      • Work closely with the Regional Director to ensure clubs operate in alignment with approved expense budgets and financial targets.
      • Maintain consistent focus on KPIs including closing %, Black Card %, secondary billing, PE@PF utilization, and YoY Black Card Membership growth.
      • Maintain at least a passing Club BER inspection score monthly, demonstrating adherence to operational excellence and brand standards.
      • Monitor daily performance metrics and coach staff to meet or exceed NFP standards for revenue, service delivery, and compliance.
      • Hire, train, and develop competent, motivated team members focused on delivering the Ultimate Member Experience.
      • Decrease club turnover through intentional leadership, coaching, and recognition.
      • Conduct One-on-Ones regularly, setting clear development goals and measurable objectives for all staff.
      • Model Servant Leadership through daily interactions, setting the tone for professionalism, teamwork, and accountability.
      • Hold staff accountable to policies, procedures, and performance expectations, providing timely and constructive feedback.
      • Ensure clubs reflect the Planet Fitness brand promise through exceptional cleanliness, friendliness, and consistency in service.
      • Personally model and monitor front desk activities, including info call scripting, giving engaging member tours, enrolling or managing memberships via DataTrak, and resolving member issues courteously and promptly.
      • Maintain immaculate club cleanliness, ensuring all areas meet NFP and Planet Fitness standards at all times.
      • Drive a culture of Raving Fans by ensuring every member feels welcome, valued, and supported.
      • Oversee marketing initiatives, ensuring staff are fully trained and actively promoting all campaigns and promotions.
      • Ensure all clubs maintain strict compliance with OSHA, ADA, and company safety standards.
      • Actively promote and maintain a safe and healthy club environment for members and staff.
      • Respond to and report all member or employee accidents promptly and accurately using NFP protocols.

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