Opening Shift Manager (one weekend day a must)

About the role

A McDonald’s Certified Swing Manager oversees daily restaurant operations during assigned shifts, ensuring the restaurant operates safely, efficiently, and in full alignment with McDonald’s brand standards.

Responsibilities

• Directs crew members, assigns positions, and manages floor operations to deliver an exceptional customer experience across all channels.
• Maintains speed of service, order accuracy, food quality, and hospitality to ensure every guest receives fast, friendly, and accurate service.
• Enforces food safety procedures, proper handwashing, time and temperature controls, equipment maintenance, and cleanliness standards.
• Manages labor deployment to support sales volume while controlling costs.
• Monitors waste, completes product counts as required, and protects company assets by following cash-handling and security procedures.
• Trains and coaches crew members on procedures, service behaviors, and brand standards.
• Communicates effectively with the General Manager and other leadership team members regarding shift performance, staffing needs, equipment issues, and customer concerns.
• Documents incidents, resolves guest complaints professionally, and ensures follow-up when needed.

Qualifications

The Certified Swing Manager must have a high school diploma or equivalent. Training and certification are provided by McDonald’s.

Skills

• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and priorities
• Knowledge of McDonald’s brand standards and food safety practices

Benefits

McDonald’s offers competitive benefits including health insurance, retirement plans, paid time off, and more.

Pay

The pay range for this position is $15.00 - $20.00 per hour, depending on experience and qualifications.

Schedule

Shifts are typically 8 hours long and may vary based on business needs.