Opening Shift Leader

Role Overview

We’re rapidly expanding across Michigan and Ohio and are looking for driven, values-based leaders to help shape our stores, culture, and guest experience.

What You’ll Do:

• Lead and support the team during shifts
• Uphold Smoothie King standards in service, cleanliness, and product quality
• Open and/or close the store, including cash handling and checklists
• Manage labor, breaks, and shift flow efficiently
• Address guest issues with professionalism and care
• Train, coach, and inspire team members daily
• Monitor store performance and support KPI targets

Requirements:

• Must be at least 18 years old
• Previous leadership or keyholder experience (food service or retail preferred)
• Strong communication and team-building skills
• High accountability, integrity, and a guest-first mindset
• Available evenings, weekends, and up to 40 hours/week
• Physically able to stand for extended periods and lift up to 50 lbs
• Willing to work in cold environments (walk-in coolers/freezers)

Position Type/Expected Hours of Work

This is a part-time or full-time position. This position may work outside of normal business hours to include evenings, weekends, and holidays (as needed).

Our Core Values

• Championship Mentality: We are building a dynasty. We display a will-to-win that you won’t find anywhere else. We are a performance-based organization. We expect, reward, and celebrate victory together.
• People Development: We are obsessed with personal growth and development. Our best product is our people.
• Leadership: We choose to serve, creating exceptional and uncommon experiences for both teams and guests.
• Unity: We hold each other mutually accountable to build a world-class organization. We build trust through vulnerability and transparency — while having FUN and enjoying the journey.
• Urgency: We have a long way to go and a short time to get there. We celebrate intensity and thrive in the chaos!

Leadership Development

Shift Leaders at Northern Blends are supported with leadership tools, resources, and clear expectations. Our Team Development Plan is designed to help high-performing team members grow their skills and be considered for future opportunities based on performance, team needs, and readiness.

Company Introduction

We are a leadership company that blends and serves smoothies to our guests. We have 24 locations throughout Michigan and seven in the Columbus Ohio area with plans to add 10 more in the next year and a half so come grow with us!