OP-TIME APPLICATION ANALYST IT

Responsibilities

• Analyze and prioritize requests for system changes/enhancements, including requirements gathering.
• Identify potential problem areas and recommend processes and/or system improvements.
• Affirm proper change control and documentation for upgrades and system modifications.
• This includes documentation of actions in release notes and coordination with other teams as necessary.
• Effectively works as a team member to ensure quality of integration across system applications.
• This includes working with vendors/third party entities that need to be integrated with the Epic product.
• Ensure programs and related components are continuously reliable, available and function as required.
• Investigate user problems and needs, identify their source, determine/implement solutions and document resolutions for future reference.
• This includes working on multiple-disciplinary teams to develop solutions.
• Create test plans and scripts for system and user acceptance testing.
• Assist with and document the development of new operational procedures.
• Provide guidance and support for ongoing training.
• Participate in the development, implementation and testing of application software, specifically those that interact with the Epic system.
• Participate in the development, implementation and testing of application software, specifically the Epic modules.

Qualifications

• Knowledge of hardware and software applications.
• Participate in development; implementation and testing of application software, specifically those associated or that interact with the Epic EMR.
• Participate in the development; implementation and testing of application software, specifically the Epic modules.
• Must be highly motivated and exhibit the interpersonal skills necessary to achieve results through coordinating efforts with others in a collaborative manner.
• Team player with all applications with a "can-do" attitude.
• Ability to mentor, trains, and teach others.
• Must be able to deal with stressful situations effectively.
• Demonstrates courteous, kind, caring, and compassionate behavior and projects a positive attitude to support organization.
• Investigate user problems and needs, identify their source, and determine possible solutions and documents resolutions for future reference.
• This includes working on multiple-disciplinary teams to develop solutions.

Education

• All post high school education must have been obtained from a recognized College or University.
• Additional education or experience may be substituted requirements on a year for year basis should the substitution not conflict with State or Board certification/license requirements.
• Associates degree in Information Technology, Information Systems, or a closely related field Required.
• Bachelor's degree in Information Technology, Information Systems, or a closely related field Preferred.

Experience

• 1 year experience in Healthcare Informatics preferred.
• Prior experience or proficiency with EPIC application software is preferred.
• Must achieve EPIC proficiency within the first six (6) months of hire date.