IT Application Analyst

About the role

The Lumens Team within the EHRT Procedural & Specialty Systems Unit is seeking two (2) IT Application Analysts to support the operations, maintenance, and growing complexity of Epic Lumens functionality.

Responsibilities

• Supports software programs or modules across multiple clinical and/or business functions.
• Understands the business environment and the impact IT can have on the business environment.
• Provides analysis and support for installed systems as well as system implementation and integration projects that require systems analysis, design, testing and implementation for specific modules or applications.
• Maintains knowledge of existing systems and is certified in the vended application, as required.
• Configures, designs, develops, or modifies applications via vendor tools or augmented tools developed within Mayo Clinic and is able to validate data integrity of changes introduced.
• Solves customer problems with software and responds to requested improvements and enhancements.
• Researches requests to determine scope, size and impact.
• Works with customers to elicit requirements through a variety of techniques. Validates requirement information with customers to ensure completeness, correctness, and clarity. Validates the developed solution to ensure it satisfies the stated requirements.
• Functions as a liaison between clinical, business, and technical areas during the planning process. Builds credibility and rapport with customers to understand their needs.
• Manages small- to mid-sized projects. Contributes to software testing activities.
• May be required to provide 24/7 on-call support.

Qualifications

• Bachelor’s degree OR Associate’s degree with 2 years’ experience in business analysis. Vendor application certification may be required.
• Strong analytical and organizational skills, sound judgment and decision-making ability, excellent verbal and written communication skills, and the ability to work collaboratively across diverse teams.
• Prior Epic build and application support experience is preferred. Experience supporting case (surgical) and/or appointment-based procedures, image integration, orders, charging, security, macros, and secondary SmartForm build is ideal. Prior experience working with gastrointestinal (GI) endoscopic practice is also preferred.
• Candidates with Epic certification are strongly desired, preferably in Epic Lumens, Epic Radiant, and/or Epic OpTime. In lieu of certification at time of hire, the selected candidate must obtain Epic Lumens certification within 3–6 months of hire.

Full-time hybrid position

This is a full-time hybrid position. The successful candidate must live or relocate within 100 miles of a Mayo Clinic campus, with an expectation of being on campus approximately 5% of the time.

Compensation Detail

$88,358.40 - $123,780.80 / year

Schedule

Full Time
Monday-Friday, 8:00AM-5:00PM. Participate in a 24x7 on-call rotation.

International Assignment

No

Schedule Details

Monday-Friday, 8:00AM-5:00PM. Participate in a 24x7 on-call rotation.