OnSite Specialist - Reno, NV

About the role

Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management.

Responsibilities

• Provides clinical surgical support by managing all relevant equipment
• Anticipates related device needs of the O.R. staff and surgeon during surgical procedures
• Responsible for trouble-shooting and maintaining Stryker equipment and or other related devices
• Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel
• Maintains knowledge base of equipment and disposable products through Stryker education training programs
• Provides physicians and OR personnel with information on new and current products
• Accurately and honestly records and reports data metrics related to all specific job functions on a monthly basis
• Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account; including all vendor credentialing required by the account
• Accurately records and reports all surgical procedure information
• Adheres to all Stryker and medical facility policies, standards and procedures
• Analyzes and resolves both routine and non-routine product issues expediently using independent judgment
• Maintains professional appearance, work ethic, and attitude required by Stryker and the medical facility
• Adheres to (HIPAA) and other related patient confidentiality policies and procedures
• Provides support/coverage on all shifts at your assigned account, as well as support/coverage at other accounts in and outside your region; other shifts might include on-call, overnight, and weekends; other accounts might require overnight travel

Qualifications

• Bachelor's Degree, Associate's Degree or equivalent certifications preferred
• Applicable for Specialists working in Sterile Processing Department: HSPA CRCST Certification within 6 months of start date and on time yearly renewal
• Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred
• Basic computer skills including Microsoft Office
• Strong verbal and written communication, interpersonal, and organizational skills
• Ability to quickly, efficiently, and effectively troubleshoot issues in the moment in demanding, high stress situations
• Ability to provide support/coverage, not only at your assigned account during your assigned shift, but also on other shifts that need additional support. Note: Assigned shifts may change without notice based on account/business needs, this may include a rotating shift (which is a shift that has rotating/changing days of the week AND start and end time)
• Ability to provide on-call services as required by the hospital/account, which may include overnight and weekends. If the account contract includes on-call services, you must be within 45 minutes driving distance from the account
• Ability to provide support/coverage at other accounts in other regions, which may include overnight travel

Physical & mental requirements

• Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects
• Ability to remain standing and/or walking for an extended period of time
• Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity
• Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.)
• Excellent analytical skills
• Excellent interpersonal skills
• Excellent equipment problem-solving skills
• Excellent time management skills with ability to use independent judgment and critical thinking effectively
• Must be able to explain and generate detailed guidelines and procedures

Pay

$21.58 - $29.20 USD Hourly

Benefits

• Medical and prescription drug insurance
• Dental insurance
• Vision insurance
• Critical illness insurance
• Accident insurance
• Hospital indemnity insurance
• Personalized healthcare support
• Wellbeing program and tobacco cessation program
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• 401(k) plan
• Employee Stock Purchase Plan (ESPP)
• Basic life and AD&D insurance
• Short-term disability insurance