Onsite Specialist - Manhattan, KS

Description

We are looking for IT professionals with an entrepreneurial drive to support our clients and contribute to a fast-paced team as the company grows. Our Onsite Specialists are proficient in server support, networking, and firewall management; and have experience with support software and security tools. Onsite Specialists provide technical, onsite support for clients and end-users by communicating with affected parties during problem management, both online and in person. This person must be physically located in or near the Manhattan, KS area.

Requirements

• Client service oriented and positive participating team member
• Onsite hardware set up and support experience, preferably with an MSP
• Strong mechanical aptitude, working with tools and various networking supplies
• Excellent written and verbal communication skills required
• Understanding of hardware, software, security tools, and concepts
• Experience and knowledge of troubleshooting applications like Office 365, Adobe Acrobat, etc.
• Experience using a Ticketing system/ RMM Tool and PSA software (Specifically Connectwise Automate and Manage)
• Server and networking hardware support experience required
• IT Glue experience preferred
• WatchGuard/Firewall experience preferred
• StorageCraft, Datto backups experience preferred
• Able to work autonomously both swiftly and effectively
• Able to manage multiple tasks and priorities effectively
• Willingness to lift and move IT equipment as needed

Physical/Mental Requirements

• Excellent communication and customer service skills
• Ability to manage multiple tasks and priorities effectively
• Willingness to lift and move IT equipment as needed

Additional Information

FLSA Status: Non-exempt

Adams Brown Technology Specialists, LLC. promotes a flexible work environment with a deep commitment to technology and modern work arrangements. Our office is open from 8:00 am - 5:00 pm Monday through Friday. We are closed on major holidays, offer substantial paid-time-off, a comprehensive benefit package, competitive pay structure, and a culture of growth, clarity, and respect.

AdamsBrown Technology Specialists, LLC. is an Equal Opportunity Employer.