Onsite Scheduling Coordinator

Patient Care Navigation

Guide patients through care pathways efficiently, monitoring their progress and proactively identifying and addressing care delays and barriers.

Serve as the point of contact for families, streamlining communication and guiding them through their Cortica journey.

Keep families informed about wait times for services.

Scheduling Optimization

Create scheduling plans that adhere to best practices, ensuring providers are utilized to their full capacity while aligning with the clients' needs.

Collaborate with clinical teams to integrate strategies into broader care plans, promoting a holistic approach to care.

Provide scheduling support for contract scheduling processes, particularly for Schools-related contracts, and assist with scheduling activities for Value-Based Care (VBC) clients.

Communication and Collaboration

Collaborate closely with on-site leadership team to address and resolve client scheduling concerns efficiently and professionally.

Collaborate closely with clinical leadership to ensure timely case assignment and management.

Address client inquiries and requests promptly, maintaining high standards of service.

Technology Utilization and Best Practices

Utilize scheduling tools such as Axon, Smart Scheduling, and Salesforce to enhance scheduling efficiency and streamline operations.

Monitor key performance indicators (KPIs) to assess scheduling success and make data-driven decisions to optimize scheduling practices.

Follow established scheduling protocols and best practices to ensure efficient and effective scheduling that meets the needs of both clients and providers.

Compensation and Benefits

We’d love to hear from you if:

• You bring 4+ years scheduling experience in ABA services or related field.
• You bring 2+ years in client services related role.
• You have strong problem-solving skills.

Your Compensation and Benefits:

• $2,000 continuing education stipend.
• Receive competitive compensation, $25.72/hr to $32.16/hr depending on experience.
• 401k matching.
• PTO and continuing education/wellness days.
• Paid holidays.
• Health, vision, dental, and pet insurance.
• Referral bonuses.

EEO Statement

We are committed to providing equal employment opportunities to all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other characteristic protected by law.

Privacy Notice

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Fair Chance Ordinance Compliance

Cortica is committed to fair hiring practices. Qualified candidates with criminal histories and/or driving violations will be considered and are not automatically disqualified from employment, consistent with applicable federal law, the California Fair Chance Act, and local ordinances.

Driving Requirement

This position requires the successful completion of a post-offer background check and a motor vehicle report review.

E-Verify Participation

This employer participates in E-Verify. Click here to view the E-Verify Poster and your Right to Work.