Onsite Coordinator

Overview

Superior Ambulance Service started in 1959 and is now the largest independent, locally owned, and operated emergency medical services provider in the Midwest. It employs over 4,000 licensed EMTs, Paramedics, and Nurses, operates a fleet of over 800 ambulances, and provides critical care, helicopter, and fixed-wing emergency medical transportation across Illinois, Indiana, Ohio, Michigan, and Wisconsin.

Responsibilities

• Exemplary service to all customers, internal and external
• Initiative and Accountability
• Responsiveness
• Schedule and organize different levels of transportation, determining level of care required based upon patient needs
• Prioritize transports to maximize discharge turnover
• Request billing information and required documents
• Respond to common inquiries and forward issues and complaints to appropriate level
• Assist in organizing patient belongings and patient paperwork for transport
• Aid in obtaining necessary billing information, documents, and payment as required by protocol
• Demonstrate knowledge and compliance regarding ambulance and medicar scope of practice, specialty, and billing procedures

Qualifications

• Minimum six months related experience
• Ability to maintain composure in an emergency and high-stress situations
• Track record of excellent customer service
• Detail-oriented
• Maintain a positive and professional attitude at all times

Benefits

• Flexible scheduling – full or part-time
• Competitive compensation
• Health/dental/life insurance
• Tuition reimbursement
• Opportunity for career growth

Pay

USD $17.00 - USD $22.00 /Yr. rates offered based on years of experience

Schedule

Flexible scheduling – full or part-time