Onsite Release of Information Specialist - Dubois, PA

About the role

This onsite Release of Information Specialist position is based at a Verisma client site in DuBois, PA. The primary supervisor is the Manager of Operations, Release of Information.

Responsibilities

• Process medical release-of-information (ROI) requests in a timely and efficient manner using Verisma software applications.
• Support the resolution of HIPAA-related release issues.
• Organize records and documents to complete the ROI process.
• Read and interpret medical records, forms, and authorizations.
• Provide exemplary customer service in person, on the phone, and via email, depending on location requirements.
• Interact with customers and co-workers in a professional and friendly manner.
• Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained.
• Attend training sessions as required.
• Live by and promote Verisma company values.
• Perform other related duties as assigned to ensure effective operation of the department and the company.

Requirements

• High school diploma or equivalent; some college preferred.
• 2+ years of medical record experience.
• 2+ years of experience completing clerical or office work.
• Experience using general office equipment including desktop computer, scanner, and Microsoft Office Suite.
• Experience in a healthcare setting preferred.
• Knowledge of HIPAA and state regulations related to the release of Protected Health Information preferred.
• Must be able to work independently.
• Must be detail oriented.