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Jobs · Healthcare · Maryland

Onsite Medical Assistant – Care Coordinator

CompuGroup Medical SE & Co. KGaA · Reisterstown, MD · 1 wk ago
Healthcare$20/hrFull-time

About the role

At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.

We are seeking a motivated and patient-focused Care Coordinator to support patients enrolled in Medicare’s Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs. This is not a traditional back-office Medical Assistant role. Instead, you will serve as a key point of contact for high-risk patients with multiple chronic conditions — helping them stay engaged, compliant, and on track with their care plans through structured outreach and monitoring. This on-site role offers a stable Monday through Friday schedule with no evening or weekend commitments.

Responsibilities

  • Make 60+ outbound calls per day to eligible patients using our dialer system
  • Accurately document all call outcomes utilizing multiple client EHR and other systems
  • Conduct monthly check-in calls for RPM and CCM patients
  • Review and monitor synced vital signs from RPM devices
  • Explain RPM program benefits in clear, patient-friendly language
  • Schedule and order RPM devices, educate patients on proper usage, and confirm patient contact details
  • Conduct structured health assessments and follow personalized care plans tailored to each patient
  • Provide education on nutrition, exercise, medication adherence, and lifestyle choices
  • Obtain and document verbal enrollment consent per program requirements
  • Track and document patient progress accurately and consistently

Requirements

  • Active National Certified Medical Assistant Required (NCMA/NRMA credentials)
  • Minimum 2 years of healthcare-related experience
  • Minimum 1 year in related Chronic Care Management services
  • Strong communication and interpersonal skills
  • Comfortable with high-volume outbound calling
  • Strong documentation and EHR proficiency
  • Willingness to work on-site during regular business hours, Monday–Friday

Pay

$20 per hour

Schedule

Monday–Friday, regular business hours. No evening or weekend shifts.

Benefits

  • Medical, Dental, and Vision insurance
  • 401(k) with employer matching
  • Personal Time Off to promote work-life balance
  • Secure workplace in a crisis-proof market
  • Internal career opportunities and long-term perspectives

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