Onsite Manager/Full Desk Recruiter
Role Summary
The Staff Performance Manager is responsible for the day-to-day supervision of personnel to ensure the timely, accurate and quality delivery of customer goods and service. This role manages employee relations at the client site - including coaching, performance reviews, removal from assignments, and exit interviews. This role ensures client satisfaction and engagement through superior customer service and develops relationships with supervisors and associates. This role anticipates staffing requirements and expectations; develops value-added services to support changing client needs.
Responsibilities
- Anticipate staffing requirements and expectations; develops value-added services to support changing client needs
- Cook up recruitment, screening, interviewing, and hiring of individuals for assignment
- Maintain timekeeping system and ensure payroll/invoicing is accurate
- Provide productivity, headcount, attendance, and other reports at the client’s request
- Manage employee relations at the site - including coaching, counseling, performance reviews, removal from assignments, and exit interviews
- Conduct onsite orientation, safety training
- Facilitate the initial treatment and reporting of workers’ compensation incidents
- Participate in scheduled service reviews at the client site
- Act as the liaison between the branch office and the client
- Deliver superior customer service and develop relationships with supervisors and associates
- Other duties as assigned
Requirements
- Experience in a customer service role responsible for multi-level client communication
- Prior Onsite Manager experience preferred
- Training and Development of newly hired temp staffing
- Timekeeping and Payroll of associates
- Forklift Certification & Training
- Background in Recruiting/Staffing
- Conducting onsite job fairs and recruiting events
- Demonstrable success managing a team or process
- Familiarity with a heavy process-oriented environment
- Able to lead, organize and build effective and diverse teams
- Seasoned critical thinking and problem-solving skills
- Practical experience and comfort with using operational software, Microsoft Office products, and basic data management tools for analysis
- Able to communicate professionally and effectively across all platforms
- Able to listen and respond to information effectively and influence decision makers
Qualifications
- High school diploma or equivalent
- Valid driver’s license
- Ability to lift 50 lbs
- Ability to work flexible hours
Skills
- Customer Service
- Team Management
- Recruiting
- Performance Review
- Employee Relations
- Onsite Orientation
- Safety Training
- Workers' Compensation
- Service Reviews
- Liaison
- Customer Satisfaction
Benefits
Employbridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and incentive programs.
Pay
Competitive base salary plus monthly bonus potential!
Schedule
Monday-Friday 8am-5pm
About the Company
Employbridge is the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 400+ branches. At Employbridge, we operate an entire family of specialty staffing companies that include: Prologistx, Select Staffing, ResourceMFG, Hire Dynamics, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at www.employbridge.com.
Equal Opportunity Employer
We are an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.