Onsite Lifestyle Activities Coordinator - Part time (BVA7626)

About the role

The Part-time Administrative Assistant/Lifestyle Coordinator at RealManage is responsible for developing, promoting, and implementing diverse social programs for the association. This role involves actively engaging community members to generate enthusiasm and participation, ensuring professional services and outstanding customer satisfaction in line with the service level agreement and the company's guiding principles.

Responsibilities

• Adhere to the company’s guiding principles and respond to all calls/emails within 24 hours
• Provide amenity center tours to prospective buyers
• Welcome all new homeowners and walk them through orientation, including providing a welcome packet, mailbox keys, key fobs, gate decals, explaining the HOA website, community events, amenity rules & regulations, and more
• Manage the HOA website & key fob system to ensure accurate entry of all new resident information
• Serve as local resource and liaison between the residents, HOA, and developer
• Maintain the Welcome & Amenity Center, ensuring it is clean and properly prepared for residents at all times
• Assist in community email blasts, including the weekly newsletter
• Cook up event setup, management, and clean up with the Lifestyle Director
• Create themed event flyers as needed, following legal guidelines
• Manage HOA online Calendar, add events, flyers, and RSVP’s
• Solicit and manage sponsorships for events as needed to increase the budget given
• Recruit and organize volunteers
• Provide assistance to resident-run groups when requested
• Conduct satisfaction surveys as needed to obtain resident feedback on past experiences or ideas for new events within the community
• Maintains detailed records of programs, including creating an Event Planning Sheet and Event Review for each event, and writes follow-up “thank you” letters as needed
• Address and resolves resident and guest complaints related to the department, involving the Manager as needed for follow-up
• Build and maintain positive relationships with residents to ensure high service levels, timely resolution of concerns, effective communication, and continuous improvement in community services
• Attend monthly meetings and training as required
• Conduct business with the highest standards of personal, professional, and ethical conduct at all times
• Prioritize and complete various projects and other work-related tasks as needed and assigned

Requirements

Essential Duties And Responsibilities

Qualifications

• High school diploma or equivalent
• Experience in administrative or lifestyle coordination roles
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize effectively
• Proficiency in Microsoft Office Suite
• Knowledge of community management software and systems
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Ability to work flexible hours, including evenings and weekends

Skills

• Customer service
• Event planning and coordination
• Community engagement
• Microsoft Office Suite
• Community management software

Benefits

RealManage offers a competitive benefits package including health insurance, retirement plans, paid time off, and opportunities for professional development.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

This is a part-time position with flexible hours to accommodate the needs of the community and the lifestyle coordinator.