Onsite Human Resources Generalist

About the role

The onsite Human Resources/Person Office (HR) Generalist provides daily transactional support to their assigned business units through the direction and guidance of the HR Manager and Director.

Responsibilities

• Primary support to HR Manager
• Responsible for day-to-day administration of core HR services to employees and managers in accordance with corporate and site policies and procedures
• Performs a variety of employment related functions and serves as the site liaison between centers of excellence such as Talent Acquisition, Compensation, Benefits and Payroll
• Coordinates and manages Onboarding and Offboarding procedures for assigned business units
• Responsible for Employee data management recording and filing of employee information; electronic and hardcopy
• Manages all Leave of Absence requests in accordance with federal, state and company guidelines
• Communicate company's policies and procedures
• Supports the site employee performance evaluation administration
• Ensures Site/Regional Compliance with Workers Compensation and State and Federal Law
• Provides Employee Relations Support to Leads / Supervisors/ Managers under the guidance of the site HR Manager
• Effectively communicates Human Resources information to employees
• Supports Unemployment insurance compliance and reporting
• Provides applicable reports and HR related administrative tasks
• Champions and adheres to company guidelines and policies
• All other tasks as assigned

Requirements

• At least 2 years of experience in Human Resources
• Preferably supported by growth in previous roles
• Ability to work on-site supporting a high-volume call center environment
• Previous call center experience is a plus
• Knowledge of leave management (FMLA/ADA etc.), policy adherence, employee relations, conflict resolution
• Ability to communicate across various levels within the organization

Qualifications

• Bachelor’s degree in human resources preferred or equivalent years of experience required
• Two to three years of Human Resources job experience preferred, including business partner and employee relations experience
• Experience supporting non-exempt personnel in a high-volume environment is preferred
• Problem and conflict resolution skills are required
• SHRM‑CP/PHR certification preferred or willingness to obtain
• Experience with UKG and SAP SuccessFactors preferred

Skills

• Excellent organizational skills and attention to detail
• Excellent written and verbal communication skills
• Proficient in Microsoft Office Suite or similar software
• Ability to maintain confidential information