Onsite Event Contractor - Review Ambassador

About the role

Review Ambassadors play a key role in collecting the reviews that power G2. You will be a dedicated on-site representative working the event floor to drive reviews at a vendor’s software user conference. G2 captures written, voice, and chat review formats. This is an active, floor-based role. You'll initiate conversations with attendees rather than waiting for them to come to you.

Additional Details

• Review Ambassadors have a review submission goal specific to each event
• Typical length per contract is 3-6 days
• 1-2 Travel Days
• 1-4 Conference/Event Days
• Events are primarily located in the United States, but some are International
• 1-3 Review Ambassadors are contracted for each G2 event booth
• Travel & Expenses: Travel, lodging, and per diem are reimbursed by G2

Responsibilities

Manage setup & teardown of the booth (includes light assembly, branding placement, and communicating with vendors if assistance is needed)

Ensure the equipment and survey are working properly and ready for review gathering

Encourage event attendees to leave a review

Facilitate the review process; answer any questions, and troubleshoot issues as they arise on laptops, mobile, monitors, or Wi-Fi

Give kudos and swag to reviewers upon completing a review

Requirements

• Experience working at event, conference, or trade show booths with 100 - 20,000 attendees
• Proven record of achieving target goals based on attendee actions (form submission, sign-ups, etc.)
• Comfortable troubleshooting on-site tech issues (Wi-Fi, AV, browser/app hiccups) with limited support
• Willing to travel to events as needed. If interested in international events, a valid passport and the ability to travel internationally are required
• English speaking fluency at least at a Business Professional level
• Able to stand for extended periods (8+ hours) and lift up to 30 lbs during setup/teardown

Qualifications

• We realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway.
• Experience working at event, conference, or trade show booths with 100 - 20,000 attendees
• Proven record of achieving target goals based on attendee actions (form submission, sign-ups, etc.)
• Comfortable troubleshooting on-site tech issues (Wi-Fi, AV, browser/app hiccups) with limited support
• Willing to travel to events as needed. If interested in international events, a valid passport and the ability to travel internationally are required
• English speaking fluency at least at a Business Professional level
• Able to stand for extended periods (8+ hours) and lift up to 30 lbs during setup/teardown

Skills

• Ability to speak other non-English languages with business professional fluency or better
• Experience at SaaS events

Benefits

• Travel & Expenses: Travel, lodging, and per diem are reimbursed by G2

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.