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Jobs · OTHR · Texas

Onsite Endoscopic Specialist- San Antonio

KARL STORZ North America · San Antonio, TX · 2 wk ago
On-siteOTHRFull-time

About the role

One of the most rewarding ways to advance your career with KARL STORZ is by joining our Onsite Endoscopic Specialist (OES) team. In this hands-on, customer-facing role, you will support advanced endoscopic technologies, surgical instrumentation, and visualization systems directly within a hospital environment. Working closely with Operating Room (OR), Sterile Processing (SPD), and BioMed teams, you will play a critical role in ensuring equipment readiness, supporting clinical workflows, and helping healthcare professionals deliver exceptional patient care. This role offers daily exposure to cutting-edge medical technology while providing a strong foundation for future opportunities across sales, leadership, training, technical support, and other areas within KARL STORZ. If you are service-oriented, thrive in fast-paced environments, and are motivated by solving problems and supporting customers, this is an exciting opportunity to continue growing your career with a global MedTech leader.

Responsibilities

  • Provide on-site support and expert service to OR, SPD, and BioMed teams to ensure seamless surgical operations.
  • Set up, inspect, and troubleshoot video towers, camera systems, light sources, and other KARL STORZ technologies.
  • Support surgical procedures by identifying and resolving equipment-related issues in real time.
  • Coordinate repairs, exchanges, and service requests while maintaining visibility into equipment status and inventory.
  • Transport, clean, sterilize, package, and inspect surgical instruments to ensure procedural readiness and compliance.
  • Build trusted relationships with hospital personnel by delivering exceptional service and technical support.

Requirements

  • High school diploma or equivalent required.
  • Experience in healthcare, sterile processing, surgical technology, medical device support, sales, customer service, or a related field.
  • Strong communication and interpersonal skills with the ability to effectively collaborate across clinical teams.
  • Proven ability to manage multiple priorities in a fast-paced, service-focused environment.
  • Working knowledge of Microsoft Office applications, including Excel and reporting tools.
  • Ability to meet the physical requirements of the role, including lifting and transporting equipment up to 25 pounds.

Qualifications

  • Associate's degree or higher (nice to have).
  • CRCST certification or willingness to obtain certification.
  • Experience supporting surgical instruments, endoscopy equipment, or medical devices.
  • Knowledge of operating room, sterile processing, or healthcare workflows.

Skills

  • Customer-first mindset and passion for supporting healthcare professionals.
  • Strong critical thinking and troubleshooting abilities in high-pressure clinical environments.
  • Ability to quickly learn and adapt to new technologies, processes, and products.
  • Excellent organizational skills and attention to detail.
  • Collaborative approach that fosters strong relationships with customers, colleagues, and clinical staff.
  • Professional communication skills and confidence interacting with stakeholders at all levels.

Schedule

Shift: Monday to Friday, 11AM-7:30PM

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