Onsite Community Manager

Daily Responsibilities

• Meet and greet homeowners, residents, guests, vendors, and contractors.
• Research and respond to inquiries in-person, by phone, and email.
• Manage all mail, email, and mass email correspondence and monthly newsletters to homeowners and members of the Board of Directors.
• Walk and inspect community to ensure HOA rules and regulations are followed and community is well maintained.
• Issue HOA violations notices to homeowners; follow up to ensure violations were corrected.
• Contact outside maintenance contractors and vendors for maintenance repair and service.
• Perform light maintenance, such as changing light bulbs.
• Communicate with contracted porter staff on work that needs to be done.
• Schedule and facilitate monthly board meetings.
• Review financials and delinquency reports, assist with budget creation.
• Submit RFPs, review proposals, offer recommendations to the board, meet and walk contractors to work area.
• Schedule contractors and vendors onsite to include walk on roof.
• Cookordination with loading dock resident move-ins and move-outs.
• Issue and Activate FOB access.
• Review Security camera.
• Approve and code invoices.
• Other duties as assigned.

Requirements

• 2+ years of community association experience.
• Friendly demeanor, self-motivated, and go-getter.
• Excellent communicator who follows up regularly.
• Proactive, takes initiative, responsive, and available.
• Communicative to board and GM.
• Able to work independently.
• Computer savvy with mechanical aptitude to understand maintenance/operations needs for key FOB, security systems, fire suppression systems, water pumps and elevators.