Onsite Associate - Renton, WA

About the role

Join Xerox as a Print & Mail Services Associate, where you will support Xerox-managed service sites by delivering efficient print, mail, and office services. In this role, you will combine hands-on document production and finishing work with basic client support, workflow coordination, and day-to-day operational support.

Why Join This Team

• Build experience across print production, mail services, scanning, and office support
• Work in a hands-on role that supports important client operations and daily workflow
• Gain exposure to production equipment, document management, and service delivery processes
• Contribute to continuous improvement and workflow optimization initiatives
• Join a team focused on service quality, responsiveness, and customer support

What You Will Do

• Operate digital and color print equipment for document production and finishing
• Perform mailroom activities including sorting, delivery, metering, packaging, and handling incoming and outgoing mail and packages
• Use finishing equipment such as laminators, paper cutters, and inserters while maintaining quality standards
• Monitor job queues, complete quality checks, and log production activity, file preparation, scanning, and archiving tasks
• Support clients and end users, troubleshoot basic equipment issues, maintain supply levels, and escalate issues as needed

What You Need to Succeed

• A High School Diploma or equivalent required
• Minimum 1 year of experience in a print, mail, or customer service role
• Basic to intermediate proficiency with Microsoft Word, Excel, and Outlook
• Strong organizational, multitasking, communication, and customer service skills
• Ability to lift up to 50 lbs and stand or walk for extended periods; bilingual capability is preferred for some locations