Onsite Assistant Community Manager / Junior Licensed CAM (OFL51526)

Duties/Responsibilities

• Understand the Management Agreement for assigned Onsite CAM
• Successful completion of M-100 and CMCA certification within one (1) year of hire or one (1) year of assignment to the position and maintain CMCA credential throughout employment
• Prepare, draft, issue, and follow up on basic or routine RFPs. CAM Community Association Manager must supply the scope of work and have final approval prior to issuing RFP to vendors
• Meet with contractors to discuss current or pending projects, grant access to facilities, or walk the community for contractor performance and satisfaction utilizing independent judgment to determine satisfactory performance or make recommendations for remediation of vendor work to meet contract compliance
• Order materials, supplies, signs, etc. & coordinate delivery and/or installation with proper delegation
• Inspect for onsite property damage as needed. Review the information to prepare damage scope and repair estimates. Evaluate potential costs to assess for filing of claims. Review vendor contracts for completion. Issue, follow up, and close work orders with both contractors and owners
• Tag vehicles for parking violations
• Oversee pool opening preparation and oversee vendor work to determine contract compliance. Draft memos, letters, and surveys for review and approval by the CAM Community Association Manager
• Create a proposal comparison matrix with specifications using independent judgment to determine if vendor proposals meet the stated scope of work
• Aid in emergency response during business hours using discretion and independent judgment to determine the appropriate response
• Assist with insurance claim processing
• Absorb responsibility for budget preparation during budget season, including research contract renewal rates, utility costs, and historical information
• Absorb responsibility for customer service, client communications, vendor correspondence, and action items
• Act in the role of CAM when needed, including personnel and vendor management matters
• Attend meetings as required, meeting attendance is dependent upon the Association’s meeting schedule but must attend at least quarterly for each Association assigned. Must attend no less than 6-8 meetings per month unless fewer meetings are scheduled
• Perform site visits with a specificity no more than half of the management agreement requirement per client in place of Community Association Manager
• Track and report variable billing per the management agreement(s)

Requirements

Must be able to pass a background check.

Qualifications

• High school diploma or equivalent
• One (1) year of experience in community association management or related field
• CMCA certification preferred