Online | Vacation Support Specialist

About Us

We are a growing travel company passionate about creating unforgettable vacations—from romantic honeymoons and destination weddings to luxury escapes and family adventures. We pride ourselves on offering white-glove service, expert guidance, and a supportive team environment that values both personal growth and client satisfaction.

Responsibilities

• Assist with travel research, quotes, and itinerary preparation
• Coordinate with travel suppliers to confirm reservations and special requests
• Track payment deadlines and booking updates
• Help distribute travel documents, confirmations, and trip reminders
• Provide exceptional follow-up and support to both clients and advisors
• Maintain accurate records and client details within CRM tools
• Support administrative and customer service tasks for travel advisors

Requirements

• Excellent organizational and communication skills
• Comfortable using email, online platforms, and basic spreadsheet tools
• Prior customer service, administrative, or travel experience is a plus
• Strong attention to detail and time management
• Enthusiastic about the travel industry and eager to learn

Training is provided—no previous travel certification required.

Benefits

• Flexible work-from-home schedule
• Personalized training and mentorship
• Eligibility to earn income through client support, special projects, and team performance initiatives
• Access to travel perks and industry discounts after training
• Pathways for advancement into planning, sales, or leadership roles