Online Learning Specialist

About the role

The Online Learning Specialist supports the design, administration, and continuous improvement of SEO Scholars' digital learning environment. This role works closely with the Assistant Director of Online Learning and cross-functional partners to manage learning management system administration, support course development and quality assurance, create training resources, and provide technical support for instructors and staff.

Responsibilities

• Create and manage accounts of scholars, instructors, and staff on different edtech tools and platforms.
• Configure course and system settings within our EdTech platforms and tools to support data collection, course development, and instructional processes.
• Support and contribute to initiatives to improve workflow and efficiency.
• Collaborate with other Online Learning members to evaluate digital tools and emerging technologies for instructional alignment, integration capacity, accessibility, and data collection; conduct pilots as needed.
• Produce courses, trainings, webinars, and workshops for instructors, staff, and scholars.
• Answer, resolve, and/or escalate support requests from staff, instructors, and scholars related to educational technologies or online curriculum.
• Collaborate with the Instructional Designer to adapt course maps and lessons into Brightspace courses, ensuring accessibility and user-friendliness.
• Produce multimedia content, including HTML pages, videos, interactive presentations, animations, and online modules, to enhance the learning experience.
• Apply instructional technologies, learning theories, and universal design principles when supporting online and hybrid course development.
• Follow the evaluation framework for SEO online courses and provide support on quality improvement initiatives.
• Ensure course content is accessible and equitable and meets established standards for quality assurance.
• Ensure course settings are correct and stable for lesson delivery.
• Participate in routine team meetings to discuss roadblocks and brainstorm solutions on team projects.
• Utilize project management software to ensure efficient workflows and progress reports.

Qualifications

• Bachelor’s degree in Education, Educational Technology, Computer Science, Instructional Design, or a related field. Master's degree preferred.
• Experience in educational technology administration, technical training, and designing content and user experiences within a Learning Management System or other type of online educational platform (ideally Brightspace).
• Experience managing and coaching individuals and teams on using digital tools for learning, instruction, or course building preferred.
• Experience providing instructional design support across modalities (i.e. face-to-face, hybrid and online courses) preferred.
• Quality Matters (QM) and/or Online Learning Consortium (OLC) certification in online course design and/or delivery preferred.

Compensation & Benefits

The compensation listed in this posting reflects what SEO believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and SEO reserves the right to modify this pay range at any time.

This position is benefits ineligible in accordance with local, state, and federal regulations.