OneStream Admin

The OneStream Administrator supports the day-to-day administration, maintenance, and optimization of the OneStream CPM platform. This role partners closely with Accounting, Finance, and IT to support GAAP-based financial reporting, ensure system stability, data accuracy, and timely resolution of application issues.

Key Responsibilities

• Serve as a primary point of contact for OneStream-related support requests through the organization’s ticketing system.
• Triage, analyze, and resolve user issues related to data loads, reports, dashboards, workflows, and security.
• Support GAAP reporting users by resolving issues impacting financial statements and management reporting.
• Escalate complex issues to senior administrators or external consultants as needed.
• Track issues through resolution and communicate status clearly to stakeholders.

OneStream Administration

• Administer and support OneStream applications, including dimensions, hierarchies, metadata, and security.
• Affiliate with user access, roles, and profiles to support GAAP reporting requirements.
• Support chart of accounts, legal entity structures, and reporting rollups used for external and management reporting.
• Maintain application performance and assist with optimization efforts.

Data Integration & Transformation

• Support and troubleshoot data loads from ERPs and other source systems into OneStream.
• Build, maintain, and support Transformation Rules, including mappings, logic, and validations aligned with GAAP reporting.
• Perform data reconciliations between source systems, OneStream, and GAAP financial statements.
• Analyze and resolve data load, mapping, and transformation issues.

Functional Knowledge & Financial Processes

• Apply a strong understanding of OneStream core functionality, including cubes, workflows, dashboards, and reports.
• Understand and leverage the OneStream Order of Operations when supporting data loads, consolidations, and calculations.
• Affiliate with GAAP-based consolidation processes, including eliminations, intercompany, and currency translation.
• Affiliate with month-end close, forecast, and budget cycles by ensuring system readiness and data accuracy.

Testing, Controls & Documentation

• Participate in testing of enhancements, new builds, and patches in non-production environments.
• Validate system changes to ensure continued alignment with GAAP reporting and internal controls.
• Document configurations, processes, and recurring issues for audit, SOX, and knowledge-sharing purposes.
• Follow established change management and SDLC practices.

Collaboration & Continuous Improvement

• Partner with Accounting and Finance teams to support GAAP reporting needs and ongoing system enhancements.
• Affiliate with internal and external audit requests related to OneStream processes and reporting outputs.
• Apply OneStream best practices and continuously improve system support processes.
• Continue building OneStream technical and functional expertise through training and hands-on experience.