Oneida Hotel - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warm vibes and top-tier service to make guests feel at home.
• Communication Champ: Clear, confident, and smile-driven communication skills.
• Quick-Thinking Problem Solver: Turning challenges into happy endings with quick thinking and smart action.
• Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details efficiently.

Education & Experience

• High school diploma or equivalent.
• Experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• After an initial waiting period, eligible for a competitive benefits package including:
• Medical, Dental, and Vision Coverage.
• Short-Term and Long-Term Disability Income.
• Term Life and AD&D Insurance.
• Paid Time Off.
• Employee Assistance Program.
• 401k Retirement Plan.

Property Information

Conveniently located across the street from Austin Straubel International Airport (GRB) and about four miles from Lambeau Field, home of the Green Bay Packers. After a morning of meetings, guests can try their luck at the tables and slot games of Oneida Casino, connected to the hotel via an interior walkway. For those who crave a dose of the great outdoors, visit Thornberry Creek at Oneida, which offers exceptional golf less than seven miles away.

Schedule

This position is available for one a.m. part-time shift and one for p.m. part-time shift.