Hotel Front Desk Agent
Hampton Inn by Hilton · Juno Beach, FL · 3 mo ago
On-siteEducationFull-time
About the role
Join our welcoming team and be the first smile guests see! At the Hampton Inn Jupiter/Juno Beach, we pride ourselves on delivering exceptional guest experiences in a warm, friendly atmosphere. We’re looking for a motivated Front Desk Agent who enjoys helping others, thrives in a fast-paced environment, and takes pride in representing a well-known brand.
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- 401(k) Match
- Paid Time Off
- Career growth opportunities within Hilton
Key Responsibilities
- Welcome guests with a friendly, professional attitude
- Check guests in and out efficiently
- Manage reservations and cancellations
- Cook up guest requests with other hotel departments
- Provide information about hotel services and local attractions
- Handle guest inquiries, requests, and concerns with a positive attitude
- Support team members to ensure smooth operations
Qualifications
- 1+ year of customer service experience required
- 1+ year of hotel front desk experience preferred
- Hilton brand experience (PEP experience is a plus!)
- Strong work ethic and ability to work as part of a team