Oncology Services Admin Coordinator

About the role

Under direct supervision of the Oncology Director, this individual has coordination of the front office and back office staff, including schedulers and their daily activities.

Responsibilities

• Point-of-contact for all physician offices referring patients to the Cancer Center for Medical or Radiation Oncology, contacting the patient and scheduling the appointment, obtaining medical records prior to patient appointment and compiling all information into the new patient medical record
• Coordinates all outgoing consults and referrals
• Main point of contact for the Sarah Cannon facilities at LSMC and LRHC for new patient referrals
• Coordinates High Risk patients and Genetic Counseling appointments for CTMC and LSMC
• Coordinates with physicians and practice managers; puts together physician call schedule, physician CMEs, and physician vacation schedules
• Liaison between over-arching practice manager and clinic, including assisting with provider PTO, call schedule, and other duties as assigned
• Coordinates scheduling functions for established medical and radiation oncology patients for follow ups, labs, chemotherapy, genetic counselors, financial/nurse navigator, as well as outside physician consultations and testing (e.g., PET/CT/MRI)
• Coordinates reviews for any pre-testing preparation with patients; faxes appropriate documentation and/or orders to receiving department or facility
• Coordinates obtaining precertification or preauthorization as required by insurance companies
• Properly documents in Mosaiq any pertinent information (e.g., appointment notes or precept numbers)
• Notifies nursing staff, PAS and medical records of same day and next day add-ons
• Checks communication devices regularly (voice mail, email, qcl) to provide timely responses daily

Qualifications

• College-level coursework preferred
• Minimum 2 years of healthcare office experience