Oncology Scheduling Specialist
Banner Health · Gilbert, AZ · 1 mo ago
On-siteProject ManagementFull-time
Schedule
- Monday - Friday 8:30am-5pm
Experience
- Comprehensive electronic medical records
- Physician order entry
- Digital radiography
- Proprietary advanced patient monitoring
Key Specialties
- Oncology
- Obstetrics
- Bariatric surgery
- Emergency
Position Summary
- Responsible for scheduling across the campus for physicians, medical facilities, and specialized medical practices
- Cover coordination of patients, providers, facility resources, ancillary staff, records, referrals, authorizations, and payers
- Receive and initiate calls to/from patients, providers, provider offices and facilities
- Coordinate appointments, tests, and/or procedures leveraging various electronic medical record/scheduling software systems
- Identify alternative scheduled solutions in the event the patient’s preference is not available
- Provide patients with information, pre and post-test instruction, provide location of appointment and directions
- Communicate and build impactful relationships through written, digital, and verbal channels
Core Functions
- Schedule medical appointments through coordination of patients, providers, facility resources, ancillary staff, records, referrals, authorizations, and payers
- Receive and initiate calls to/from patients, providers, provider offices and facilities
- Receive physician’s orders and effectively schedule and reschedule appointments, tests, and/or procedures
- Identify alternative scheduled solutions in the event the patient’s preference is not available
- Provide patients with information, pre and post-test instruction, provide location of appointment and directions
- Answer questions as necessary within guidelines and protocols
- Refers questions to clinical staff as appropriate