Oncology Account Executive - Brooklyn-Queens

Job Responsibilities

• Drive new account acquisition and organic growth through strategic prospecting, value-based selling, and clinical education.
• Position Caris as a preferred or sole-source provider of tumor profiling and molecular intelligence solutions.
• Analyze territory opportunities and develop strategic sales plans to achieve growth objectives.
• Maintain open communication with key account stakeholders and escalate issues when satisfaction is at risk.
• Execute retention strategies and identify upselling and cross-selling opportunities.

Account Management & Customer Experience

• Build and maintain strong customer relationships through consistent in-person engagement.
• Ensure a seamless customer experience across the full order lifecycle.
• Support physicians with ordering and interpretation of the CMI platform, including access to PHI when required.
• Demonstrate and advise on technology solutions such as portals, EMR integrations, and workflows.

Clinical & Technical Expertise

• Engage with oncology clinicians and allied teams across clinics, pathology labs, and hospital settings.
• Maintain strong knowledge of molecular profiling, biomarkers, and competitive offerings.

Business, Reimbursement & Market Insight

• Provide consultative guidance on billing, reimbursement, and payer dynamics.
• Serve as a resource on laboratory reimbursement and operational workflows.
• Share market trends, customer feedback, and competitive insights with leadership.

Collaboration & Administration

• Collaborate with Client Services, Regional Business Directors, and Commercial Leadership.
• Maintain accurate CRM documentation and complete required administrative tasks.
• Support meetings, conferences, and trade shows as required.