Onboarding Specialist, Self-Directed Services

About the role

The Onboarding Specialist provides administrative and customer service support to participant employers within Fello's Financial Management and Consulting Services (FMCS) program, guiding them through the hiring, onboarding, and training compliance process in alignment with the Maryland Developmental Disabilities Administration and FMCS standards.

Responsibilities

• Processing new hire documentation
• Conducting background screenings
• Verifying work eligibility through USCIS Form I-9
• Documenting state-required training certifications
• Supporting employee benefits administration
• Responding to onboarding correspondence and service tickets in accordance with established timelines

Requirements

• Strong attention to detail
• Genuine commitment to exceptional customer service
• Professional and effective interaction with diverse stakeholders
• Strong oral, written, and interpersonal communication skills
• Proficiency in MS Word, Excel, Outlook, Adobe Acrobat, and other HR and payroll technology tools
• Two years of experience in human resources processing of new hire documentation, utilizing HRIS systems and applying basic employment law requirements
• A bachelor's degree in Business or Human Resources preferred

Qualifications

• High school diploma or GED
• Ability to work independently and meet deadlines reliably
• Collaborative skills as part of a team

Skills

• MS Word
• Excel
• Outlook
• Adobe Acrobat
• HRIS systems

Benefits

This position includes an award-winning total rewards (benefits) package and opportunities for professional development within our mission-driven organization.

Pay

Competitive salary commensurate with experience.

Schedule

Full-time, primarily remote position.

Benefits

Includes an award-winning total rewards (benefits) package and opportunities for professional development within our mission-driven organization.

Company

Fello is an equal opportunity employer which means we provide equal opportunity to all qualified candidates without regard to race, color, religion, ancestry, sex, gender, gender expression, national origin, age, marital status, military/veteran status, sexual orientation, gender identity, pregnancy, genetic information, disability, or any other characteristic protected by applicable law. Fello highly encourages all employees to become fully vaccinated against COVID-19 and other communicable diseases.