Onboarding Specialist - Charlotte, NC

About the role

Assists the Human Resources Manager/HR II and Talent Acquisition Coordinator with various onboarding and administrative functions. Performs administrative duties related to the operations of the branch or office.

Responsibilities

• Administers pre-employment tests, drug screens, background checks, and pre- and post-employment documentation.
• Completes Forms I-9, verifies I-9 documentation, and maintains I-9 files.
• Provides Walden Security benefits information and assists in completing necessary forms to enroll and cancel benefits.
• Creates and enters new employee personnel information into the HRIS.
• Participates in company Quality Assurance initiatives, including record keeping, training, and auditing.
• Assists with coordinating and scheduling in-person interviews with the Talent Coordinator.
• Conducts in-person and Zoom interviews with security officer candidates.
• Assists with coordinating and scheduling new hires to attend Initial Security Officer Training (ISOT) classes.
• Assists with uniform assignments, exchanges, or reimbursements.
• Assists with the maintenance of uniform room cleanliness and inventory.
• Performs other clerical duties as needed.

Requirements

• Bachelor's degree from a regionally accredited college or university, or two to four years of related experience, or an equivalent combination of education and experience.
• Valid driver's license.
• Ability to pass a drug screen and criminal background check.

Skills

• Customer Service: Manages difficult or emotional customer situations; responds promptly to customer needs; solicits feedback to improve service.
• Interpersonal Skills: Focuses on solving conflict, maintains confidentiality, listens without interrupting, keeps emotions under control.
• Oral Communication: Speaks clearly and persuasively; listens and gets clarification; responds well to questions; participates in meetings.
• Written Communication: Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively.
• Teamwork: Balances team and individual responsibilities; contributes to building a positive team spirit; supports team efforts.
• Diversity: Demonstrates knowledge of EEO policy; shows respect for cultural differences; promotes a harassment-free environment.
• Ethics: Treats people with respect; works with integrity; upholds organizational values.
• Organizational Support: Follows policies and procedures; completes administrative tasks correctly and on time.
• Judgment: Displays willingness to make decisions; exhibits sound and accurate judgment; makes timely decisions.
• Motivation: Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles.
• Planning/Organizing: Prioritizes and plans work activities; uses time efficiently; sets goals and objectives.
• Professionalism: Reacts well under pressure; treats others with respect; follows through on commitments.
• Quality: Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality.
• Adaptability: Adapts to changes in the work environment; manages competing demands; deals with frequent change or unexpected events.
• Attendance/Punctuality: Consistently at work and on time; ensures work responsibilities are covered when absent.
• Dependability: Follows instructions; responds to management direction; completes tasks on time.
• Initiative: Volunteers readily; seeks increased responsibilities; takes independent actions.
• Innovation: Displays original thinking and creativity; generates suggestions for improving work.

Qualifications

• Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Ability to calculate figures using basic addition, subtraction, multiplication, and division.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Intermediate skills in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Working knowledge of applicant tracking systems (ATS), Human Resources systems (HRIS), internet programs, and order processing systems.

Physical Demands

• Regularly required to sit; use hands to finger, handle, or feel; and talk or hear.
• Frequently required to stand, walk, and reach with hands and arms.
• Occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, color vision, and the ability to adjust focus.

Work Environment

The work environment is usually quiet. Applicants/employees must have the capacity to perform duties without risk to themselves or others. Qualified individuals must be able to perform job requirements with or without reasonable accommodation.

Pay

$50,000—$50,000 USD per year.

Benefits

Unique and generous benefits, including opportunities for career growth.