Onboarding Specialist

Job Summary

Works closely with the Recruiters for the Physician & APP Recruitment team. Responsible for coordinating exceptional interview experiences and guiding new hires from offer acceptance to their first day of employment within the organization. Facilitates the transition and assimilation to the department and creates a supportive onboarding environment that provides positive team member experience, engagement and retention.

About the Role

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category.

Responsibilities

• Works closely with Physician & APP Recruiters to construct candidate itineraries that are comprehensive, meaningful and polished, consistently giving the Corewell Health Exceptional Experience.
• Manages all aspects of candidate and recruiter travel, lodging and meals – as well as high level recruitment meeting preparation, including scheduling with executive assistants, securing meeting locations and resources, and assisting with generation of supplemental materials.
• Assists Physician Recruiters with candidate site visits as needed. May include escorting candidate to meetings, answering questions as they arise during visit, and serving as a knowledgeable representative of Corewell Health.
• Maintains and updates Physician Recruitment databases of all candidate profiles and monthly recruiter activity, to assist with generating recruitment reports and tracking candidate metrics.
• Composes and distributes new provider acceptance notifications and maintains accurate distribution list.
• Initiates pre-boarding activities to facilitate exceptional onboarding experiences and executes independent problem solving and follow-up with recruiters or leadership as needed.
• Acts as a liaison for key stakeholders (i.e., Business counterparts, Finance, DS, Facilities, Employee Health Services) to ensure seamless onboarding into the organization.
• Verifies and ensures accuracy of all new hire information including background check clearance and supporting documentation, completion of health assessment, licensures, certifications, fingerprint collection, and i-9 documents. Follows up with team member, third party verifications and appointment scheduling when applicable.
• Ensures adjudication, compliance and completion of reporting in an accurate and timely manner prior to a new team member’s start date.
• Covers onboarding activities using a project management approach for newly hired Physicians, Advanced Practice Practitioners, non-ACGME Program Fellows, MSW, Dietician, PhD, PsyD, BCBA, Genetic Counselors, LL Psychologist and Audiologist across multiple specialties system wide.
• Coordinates with Digital Services, Talent Attraction, Physician Liaisons, Payor Enrollment and other departments as required.
• Acts as a peer guide and mentor to new Onboarding Experience team members. Supports the lead in developing and enhancing department training.
• Takes the lead in answering escalated cases and ensures SLAs are met.
• Leads compliance/risk mitigation and ensures data integrity to the best of their ability. Partners with key HR stakeholders for both internal and external audits to ensure compliance of all new team members joining the organization.
• Identifies opportunities and continuously develops operational processes to mitigate risk.

Qualifications

• Associate's Degree or equivalent Human Resources, Project Management, Business Administration, Communications, or related field
• 2 years of relevant experience Call Center, customer service, patient care, administrative support, project management or related customer facing experience

Benefits

Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

On-demand pay program powered by Payactiv

Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

Optional identity theft protection, home and auto insurance

Traditional and Roth retirement options with service contribution and match savings

Eligibility for benefits is determined by employment type and status

Primary Location SITE - Corewell Health Southfield Center - 26901 Beaumont Blvd

Department Name HR Physician and APP

Employment Type Full time

Shift Day (United States of America)

Weekly Scheduled Hours 40 Hours of Work 7:30 a.m. - 4:00 p.m.

Days Worked Monday - Friday

Weekend Frequency N/A