Onboarding Coordinator

About Your Role

Owns the day-to-day, on-the-ground administrative work that keeps clinicians oriented, compliant, and set up for success on site at the Cooper Center, while also managing the account-level data updates that keep the partnership running smoothly.

Orientation Ownership

• Facilitate the orientation day from start to finish on site at the Cooper Center
• Set expectations for clinicians as representatives of ShiftMed
• Answer one-off clinician questions in real time
• Assist with clock-in and clock-out procedures
• Coordinate the scheduling of buddy shifts
• Collect clinician referrals while on site
• Confirm LMS (Learning Management System) completion before clinicians leave orientation
• On site every other Monday from 7:30 AM–4:30 PM MST; remote the rest of the time

Compliance Monitoring

• Monitor learning module completion status for all active clinicians
• Track Presbyterian-specific learning module requirements
• Monitor yearly certification and credentialing requirements and deadlines
• Field clinician questions related to certifications and credentials
• Flag upcoming expirations early enough to resolve them before they become compliance gaps

Manual Account Updates

• Rate updates
• Contact updates
• Shift structure updates

Qualifications

• Prior experience in healthcare staffing, credentialing, compliance, or clinical operations preferred
• Comfortable working on site at a healthcare facility and interacting with clinicians once every two weeks for orientation
• Strong attention to detail, especially around certifications, expirations, and account data accuracy
• Clear, professional communication style; comfortable answering clinician questions in the moment
• Organized and self-directed; able to track multiple recurring deadlines without close supervision

What You'll Love

• Competitive hourly rate of $21.50–$25.00 per hour
• Comprehensive health insurance offerings
• Generous PTO
• 401(k) with company match – up to 3% and eligibility is 1-year of service and 1,000 hours worked
• Company-sponsored life insurance and short-term disability
• Company-provided laptop
• Tremendous growth opportunities to be with a thriving young company disrupting the HealthTech space